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59%
4.09 

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Drivers not in CabBazar's control & demands extra
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 18, 2024 08:22 PM 73 Views

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CB GROWTH PRIVATE LIMITED Cares

CB GROWTH PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

It's a worst cab service experience I have ever had.


I have booked a cab on 18.08.2024 from Sadum(A.P) to Bangalore. Received message from as the fare was 3416/- inclusive of driver bata and exclusive of Toll and Interstate permit.


Looks fine!


Paid advance amount 769/- and received (booking Id 667255) got Driver details as Toyota Etios(KA53C3856).


Driver called me and told me that, He needs to pay 800/- to RTO and toll gate fee 105/-. I said "It's ok, if you show the payment details".


Once, he reaches destination, I came to know that he no need of paying Interstate permit as it's Karnataka vehicle.


He demands extra 800/- and he is not giving phonepay/googlepay number, until unless I pay extra money.


He had not opening back side luggage box, if I am not going pay extra money.


I have tried reaching CabBazar, not got connected.


It's a worst experience, in front of my house, the driver behaving like I have not paid his money, whereas, he is not showing google pay scan or number.


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Brand Response

We are extremely sorry for the inconvenience and we request you to share your concern at our support mail id. support@cabbazar.com along with your booking id. so we can look into this matter.

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By: CabBazar | Aug 20, 2024  11:06 AM Comments 0

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