Sep 06, 2019 09:54 PM
3678 Views
(Updated Sep 06, 2019 09:50 PM)
#fraud #nowarranty #fakepromise #fakewarranty #PatheticCustomerSupport #FraudCompany
Worst Service Ever.
I booked for the repair of my Redmi Note 4 damaged display and touch on 1st September 2019. I was much happy and surprised as the technician came on the same day as it was Sunday also. He came to my home and changed the display and touch in front of me which cost me 1500 Rs of my hard-earned money. At the time of changing my display, he asked me to put a white display on my black phone as the black display he brought for replacement was already damaged. I was okay with that as I am a busy person and only got time on Sundays so I want that repair on the same day.
As soon as he changed my display and touch, I noticed that the touch is not working properly. He used some tapes to make sure that the display is properly pasted on my phone. When I asked him(Faiz, the technician from BuzzMeeh) that why my touch is not working properly ? Then he told me, it is malfunctioning because of the tapes and will work fine when I will remove the tape.
He told me to remove the tapes after 2-3 hrs. It was around 10 PM when I removed the tapes and got to know that my touch was not malfunctioning because of tapes but because the company is a fraud. I check the company's(BuzzMeeh) reviews on many websites and got to know that I am not the only person who has the same issue and from that day till now, daily I call them to get the replacement and he makes some excuses.
Sometimes, the technician is not available. Sometimes call is not connecting. They even ask me to record a video of my phone to make sure the display is not physically damaged. I gave them the video but still not respond. It seems like I have wasted my 1500 rs but I am not over yet. They think we can do nothing about them. All we can do is post online, make complaints of consumer complaint forums, but they forget that they are getting their business from online marketing. If online marketing can give you business, it can do vice-versa also.
I can simply ask any of my friends to get registered with a new number and can give my phone to him and get a new display from you. And after then "Tumhara baap bhi nhi nikalwa sakta payment humse". But this is what makes us different from you. 1500 rs mai tu meri kismat nahi le gaya, bas ek aur unsatisfied customer jiske review se 50 customer katenge.
You guys should understand the fact that maybe you can earn this way very fast but not for a long time. Start building your trust on your customer and surely then you will achieve some success rather than fake name and fame. You never know how that person has earned that money, what you are taking for just making fool of them.
