Unethical and Shoddy practices/ Poor Construction

Review on Breez Global Heights, Sohna, Gurgaon

Giving 1 star because there's no option to give ZERO or negative, for that matter. Do not trust them at all. I purchased a flat at Breez Global Hill View and they made it more than a terrible experience. They are a bunch of liars, money minters, and opportunists.

Talking about construction quality, go talk to the residents before making any deal with them. Have you seen a house without walls? Indeed it is, they have mounted all inferior quality glasses throughout without grills, which look terrible and can easily invite robbers to your place.

Have you seen a balcony without a tap and drainage system? don't worry, you will get it here. You figure out how to operate the washing machine and during the rainy season, how to remove the water from the balcony.

The kitchen is there, but there's no avenue to install a chimney, and you can't get it drilled too, because you never know when the roof will collapse because of their superb design and high-quality infrastructure.

Seriously don't waste time and money, better to stay on rent than going through this harassment.

I booked a flat in Breez Global Hill View in Sector 11, Sohna Road, Gurgaon, a VKM Motors(P) Ltd unit. While booking, I was informed that until the keys are handed over, the interest would be payable by the builder, hence we are not supposed to pay anything till the possession. However, the builder stopped making payments towards the interest and the bank(SBI) started withholding EMIs from my account. I tried contacting people from their team, to name a few: Shishir, Sandeep, and Abha, however, none of them responded to the phone calls. I even wrote numerous emails(As attached) but all in vain, since nobody bothered to reply to these emails.

It was once when I was asked to share my bank statement, I had that shared even though I had a lack of trust in this immoral company, but thereafter there was no response from them whatsoever.

The only time they arranged calls from new representatives was when they needed funds to be released from the account, and I told them every time that I didn’t have any issues instructing the bank to remit the funds, however, I needed in writing how they would be adjusting the interest which they were supposed to pay till the possession is provided. Last time, a lady named Vasudha called me and confidently asked to pay the demand raised by the company(Second last), and asked me to hold the last demand until they provide clarity on how the interest needs to be paid and I finally got that on email (Exact same verbiage as copied below):

Dear Sir,

As informed earlier as well PEMI would be adjusted at the time of offer of possession. Please wait for the 6th call once it's released u can submit the payment proof to Mr. Shishir and we will do the needful.

I immediately (Same Day – 21st May 2021) shared the instructions copy to the bank to release the funds, and to my surprise, I received another demand letter from them asking to pay the total amount, i.e. 3, 07, 217/-. Moreover, they also added interest on delayed fees(Which eventually was caused by them because of no response) for an amount of 37, 539/-.

This matter has caused me immense mental pressure and during these hard times, my family is traumatized because of this behavior which is uncalled for. Ideally, the interest amount is duly paid by the builder and the interest applied because of their own delay in responding to their emails and phone calls should not be borne by me as a consumer, but instead the builder himself.

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