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MouthShut Score

21%
1.29 

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Shipment Tracking Status Sucks!!!
Feb 23, 2014 08:40 PM 21472 Views

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Has Blue Dart ever seen tracking information on Fedex, Amazon.in(Self-Delivery), Flipkart(Self-Delivery) or any other reputed Courier companies.?


They give detailed information of the current location of the shipment, every few hours.!


And Blue Dart shows something stupid like following:


Pickup Date      21 February 2014


From      Udaipur


To      Pune


Status      Missed Connection


Contact Customer Service


OR


Pickup Date: 21 February 2014


From: Tirupur


To: Pune


Status: In Transit (Await Delivery Information)


Expected Date of Delivery: 24 February 2014


This is a "Typical" Indian Company, with focus on the Quantity and Profits, with no focus, whatsoever on Quality or Service or for that matter the Customer, themselves!


Blue Dart really sucks!


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