Scam Basket worst customer care on the planet. Review on Bigbasket

One of the horrible management not even fit to work in a tea stall, especially HR TeamEg: Arvind in Bangalore think they are kings and treat job applicants like slaves. During the pandemic, they are gathering an enormous crowd of applicants and show off that they have a big office my "FOOT", with people walking in like "city market" do not have any professionality. The best part is people walk in without wearing any mask has no idea or basic knowledge about the current pandemic situation. The worst part is even after calling so many people for an interview they expect everyone to carry a hard copy of resume instead of soft copy. The people in the HR team are so uneducated because even after the applicant offers his personal laptop to view resume the illiterate HR tells they are running the building with limited power supply and cannot power the companies printer hence check with the security guard to find a nearby cyber cafe to take a printout of my resume. Even after you go to a nearby cyber cafe which is 2+2 km away and many are closed due to the pandemic crisis and you get the hard copy of the resume.

Then the HR takes his lavish 2 Hours lunch break and come back do not have the basic courtesy or humanity to ask if the applicants wanted to take a lunch break goes straight into the HR bay and puts his phone loudspeaker and speaks loudly with his friends and continues to enjoy his time and then comes at tells only 2 people have been shortlisted out of 35 people and will have to wait for a written test. The worst part is still not over then the HR comes out with a 3 pages print out of a screenshot taken of a social media customer reviews on Big Basket. When I read those review then I understood how sad are all the customers with a big basket. There were 15 reviews on those pages. The majority was 1 star. 13 was extremely unhappy customers who are fed up calling their so-called customer service number with no response or unresolved for more than weeks. Only 1 out of 15 customers had given a 5-star rating with no comments maybe that was a fake review given by big basket employees.

Finally, they expected me to write like a school kid on the empty spaces of the aptitude pages without even providing an empty answer sheet. I have seen several interviews in my life but never the worst experience like BIG SCAM BASKET. If a person is selected in BiG Basket they will have to type an email or social media everything is on the computer but these "MORONS" HR teams wanted people to sit and write replies to those reviews made by the customer instead of giving a test online on a computer. It took 2 HRS to write the replies and once you submit it the HR. The HR tells the handwriting is not clear for both applicants.

As I mentioned in the start out of 15 people only 2 were shortlisted and both handwriting was not clear. My god unbelievable and expected to rewrite the whole thing all over again for another 2 HRS. The other candidate accepted to rewrite all over again without even taking a lunch break and it was already past 5 PM. The dumb HR Arvind tells we will call you once he approves the written test which would hardly take 10 mins to read and never calls back and when you call back to check what happened. Moron Arvind tells me I did not pass a written test and was rejected. I have 9 years of International voice experience, also was handling SME, quality control, Team leader, Trainer. I have been to so many corporates but the nun was so worst. Hope the Owner of BIG BASKET checks what is happening with the management of all his hard-earned invested money on his business will vanish from the market with huge losses because of these irresponsible staff members.

I am not jobless to sit and type so much but I don't want other people to get cheated by this company and waste their valuable time and money. Better search for other reputed companies who have some standard and some respect in the market.