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MouthShut Score

25%
1.61 

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Verified Member MouthShut Verified Member
Ranchi India
Worst customer support
Jan 12, 2018 07:55 PM 1996 Views (via Android App)

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Hii friends, this is Sourav and I am going to share you about my experience with Big TV.


It seems like Reliance big tv doesn't provide support after sales.


One year ago, I have registered a complaint regarding the set top box is not working as there is no display in the TV. As per the support executive the issue would be resolve within 24 hours. But they took a week to resolve this simple issue.


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The company just know to sell their box but they need to be trained about supporting their customers after the sales.


I want to inform you that I have switched to tatasky, they are way more better than big tv.


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