Nov 10, 2021 08:03 PM
50477 Views
BIG BAZAAR IS A FRAUD COMPANY, This is with reference to my visit to Big Bazaar, Shipra Mall, Indirapuram Ghaziabad -201014, I visited Big Bazaar on 30th October, and requested cashier Mr. Lalit(name confirmed by me from Cashier) 7.24pm to take payment via UPI as I left my card at home. Cashier gave me UPI and I scanned the same Rs. 501 /- instantly got deducted from my account but the cashier told me that he did not receive bill print so can not give me my purchased items and my refund will come within 2 days. But I did not receive my amount credited in my account yet. I send mail to Axis bank for my debit amount clarification, but as per Axis bank email, merchant already got amount so amount will be refunded only if I show bank statement by merchant’s -big bazaar end to Axis bank stating that no amount has been received.
I again visited Big Bazaar next day morning i.e 31st October and met Rajesh –Cashier, he checked all the bills and told me that I will get refund shortly. Also he did not provide me bank statement. But sorry to mention that still I have not received my amount back. I have been shopping from BIG Bazaar from last many years but after seeing this kind of response I have lost faith from you. I have already visited big bazaar 3 times and send mails also about refund of my amount urgently or send me bank statement so that I can send same to my Axis bank mentioning that you I did not get credit of amount.
There is no customer care service in big bazaar, no one responds to the emails. they just send an auto generated mail mentioning that will revert shortly but still from the last 12 days no one has reverted me back.
This is a fraud company please do not believe in its product also. Thanks