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MouthShut Score

80%
4.48 

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76, Balaji Swarnapuri Colony, Moti Nagar, Hyderabad 500045, TS

+91-6362360632

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LACK OF PROFESSIONALISM
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Brand has acknowledged the consumer grievance and initiated readdress.
Jun 19, 2024 08:33 PM 708 Views

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EXPLORING INFINITIES EDTECH PVT. LTD. Cares

EXPLORING INFINITIES EDTECH PVT. LTD. is working closely with MouthShut.com to enhance customer satisfaction.

My experience with Bhanzu Class has been nothing short of disappointing and frustrating. After enrolling and paying for their classes, I found myself in a situation where no one from their team bothered to contact me. The classes abruptly stopped without any prior notice or explanation.


Customer Support Nightmare:


Attempting to reach their customer support was an exercise in futility. Phone calls went unanswered, emails were ignored, and there was no response on their social media channels either. It felt like I was shouting into a void with no one listening or caring about my concerns.


Feeling Unlucky and Regretful:


Taking admission in Bhanzu Class turned out to be a regrettable decision. The lack of communication and support left me feeling unlucky and frustrated. It's deeply disappointing to invest time and money into an educational program only to be met with such neglect and incompetence.


Brand Response

Thank you for reaching out and sharing your experience. Please share your details with us at marketing@bhanzu.com so we can assist you further. We're committed to resolving this issue and ensuring your satisfaction. Thank you for bringing this to our attention.

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By: Bhanzu | Jun 19, 2024  09:26 PM Comments 2

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