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MouthShut Score

79%
4.49 

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76, Balaji Swarnapuri Colony, Moti Nagar, Hyderabad 500045, TS

+91-6362360632

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Brand-aid! The problem has been fixed. Happy Ending.
Jun 15, 2023 04:50 PM 908 Views
(Updated Jun 21, 2023 02:47 PM)

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EXPLORING INFINITIES EDTECH PVT. LTD. Cares

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Update: Refund provided after much deliberation. Updating the review with the latest accordance.


I am waiting for a refund from Bhanzu team for close to 1 month but they are acting too slow or better I should say they do not want to act in a measurable way.


Bhanzu is definitely a cheater organization who just knows how to sell their stupid course and have no intention towards giving quality service. They have no escalation process for parents to raise their voice. A bull-headed white collar goonda(for lack of a better word) is assigned to answer parents' escalation calls and there's not much use talking to the guy(Junaid) in my case. Pls do not fall for Bhanzu's trap and stay miles away from their course.


Brand Response

We apologize for the delay in processing your refund and any inconvenience caused. We take your concerns seriously and are actively working to address the issue and expedite the refund process. We understand your concern and assure you that we are committed to providing quality service to our customers. We appreciate your feedback and will use it to improve our process. Thank you for bringing this to our attention.

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By: Bhanzu | Jun 16, 2023  11:22 AM imageComments 0

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