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MouthShut Score

95%
4.76 

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19/5, Sarojini Street, Tnagar, Chennai 600017, TN

+91-9381293812

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Nov 13, 2024 11:38 AM 377 Views

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Uptail Private Limited Cares

Uptail Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

I am a BaapStore Diamond Plan Reseller/Dropshipper. It's my Six months review. I am disappointed because of the following facts:


1st - They are still in the developing stage, testing out things out of our expense.


2nd - They do not own the inventory but depend on third-party vendors. So there is an Inconsistency in Inventory/Stocks. Suppose if you advertise a product, on the 2nd day the product would have been removed or unavailable.


3rd. The Customer care is good, but what shall they do, if there is no solid system to back up? So, Sometimes, even the customer care executives are pushed to a "Not Reply Situation".


4th. Sometimes the Vendor will send a different available Product, rather than what a Customer ordered. You won't have a 1% control over it. Baapstore is Also not able to Check. Because they are Following the Same Dropshipping model As we are offered through this membership. The model is You Place the order On Baapstore, inturn they will forward the order to the vendor, The Vendor will send the product, as what he desires or is available.


5th. Please use your hard-earned money wisely. More importantly, do not lose your peace of mind and finally your enthusiasm please


Brand Response

Hi apologize for any difficulty you might have faced with us. We are working with 800+ warehouses and chances are that sometimes the product sent might be wrong or defective. In such cases, we'd provide refunds and also arrange return shipments totally free of cost. However it's still not acceptable, we assure you that we are taking more stringent steps to make sure we keep the returns lowest in the industry. Thanks for being with us, like to see more orders flowing from you.

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