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MouthShut Score

27%
1.38 

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1800-233-5577

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Verified Member MouthShut Verified Member
Kolkata India
Good Bank but lots of issues
Dec 06, 2015 05:09 PM 4849 Views (via Android App)
(Updated Dec 06, 2015 05:09 PM)

Phone Banking:

ATM Availability:

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Customer Service:

Yes, it's a good Bank, but having lots of issues. I am having my salary account at Axis Bank, some days back for official purpose I was required a connected account, they take all my details again but after that more than a month gone but no activities. After that I sent two/three mails, but no reoply.


Then when I called they again asked me to send a document, but this was not asked earlier, not even replied over mail.


After that again around a month gone without any processing, again I have to sent mails, called multiple times. Later I escalated to Nodal Officer, against which I got reply, and processing was done.


This is not expected from a reputated Bank


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