MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
American Express Credit Card Image

MouthShut Score

31%
1.95 

Customer Service:

Rates and Charges:

Satisfaction:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Software bug in billing system levies false charge
Mar 20, 2013 12:26 PM 15619 Views

Customer Service:

Rates and Charges:

Satisfaction:

I am having headache in dealing with American express card. I had converted some transaction into EMIs. After paying few EMIs I have foreclosed the EMI by paying up the full amount. But the software bug shows up that EMIs are still running. And the Finance charges are levied every month.


When I call the customer service, they are unable to explain why Finance charges are levied. They keep me on long hold and every month they come up with the story of software bug.Over-charging to the customers is a CHEATING. If you have AMEX card, please check the statement carefully.


image

Comment on this review

Read All Reviews

YOUR RATING ON

American Express Credit Card
1
2
3
4
5
X