May 29, 2016 12:23 PM
3225 Views
I am using Airtel 4G in hyderabad for the past 1 year. I have the so called unlimited package. 10 GB or 15GB something. Speed is fantastic but but but data package gets consumed within no time. Think I am using too much and cribbing about it? Well here’s an example . I have Vodafone 3G on my cellphone and Airtel 4G as home wifi.
I opened YouTube and saw 6 videos wifi hotspot for connection on desktop. I checked data consumption. It was 500 MB. I repeat the same with Airtel 4G. Same set of videos for the same time. Data consumed is 1.5 GB. Don’t believe me; try it for yourself. I was wondering how am I consuming 15 GB within 10 days. I call their customer care and the standard response is that we do not have access to itemised data consumption. Please drop an email and we will revert; which they do but it is hardly itemised. My data cycle restarted today at 6 pm. My data balance was 15GB.
Not a single device connected. After half an hour I check data consumed and it was 1.3 GB. With not even a single device connected. I call the customer care and yell and they revert that we will make a note here and during billing this data correction shall be done. What if I had never called and yelled? What if this is not a mistake and an deliberate attempt by Airtel? I had to ask them to terminate my connection immediately to which they say it takes 7 days.
So much so for the Airtel speed. This is the third time I am exiting Airtel and for the same reason. Once when they launched 3G dongle and then once they launched a 3G wifi broadband. Same issues all over again. Airtel sucks big big time.
