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Verified Member MouthShut Verified Member
Kanpur India
Acer Aspire 5378, Worst customer service
Jan 15, 2022 07:15 PM 26877 Views (via Mobile)

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I bought Acer Aspire 5378 laptop last year. About 5 months from the beginning, this laptop worked very well. But after that the performance of this laptop was not good.


When you use this laptop initially, it starts quite quickly. As time passes, it takes a lot of time to boot the laptop. This laptop does not have fingerprint scanner facility. This laptop is quite heavy. So it is a little difficult to take it everywhere.


The graphics in this laptop are not good, so the experience of playing games in this laptop is quite bad. The screen of this laptop is also not good. So the movie watching experience in it is also very bad.


The price of this laptop is good which also comes into the budget of a middle class person. The customer service of this laptop is very poor. The laptop broke down about 6 months ago. Then I called customer care. The engineer of the company came after calling several times. The engineer of the company told me that its motherboard was damaged. It took about 15 days for the motherboard to arrive. In the meantime, I couldn't do my office work.


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