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64%
4.17 

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Poor Bus Conditions
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 25, 2024 02:44 AM 106 Views (via Mobile)

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abhibus.com is working closely with MouthShut.com to enhance customer satisfaction.

On [24 - 08-2024] - Booking ID :- AX5761940688.


Dear Abhi Bus Customer Support,


I am writing to express my deep dissatisfaction with the conditions on my recent journey with Abhi Bus on [date of journey]. I encountered multiple issues that made the trip extremely uncomfortable and disappointing:




  1. Water Leakage: There was a significant water leakage issue in the bus, causing discomfort throughout the journey.




  2. Cockroaches on Bed: I found cockroaches on the bed, which is a serious hygiene concern and made it impossible to rest properly.




  3. Damaged Curtain Rod: The curtain rod was damaged, which affected privacy and added to the overall discomfort.




  4. Unwashed Bedsheets: The bedsheets provided were clearly unwashed and appeared dirty, adding to the unhygienic conditions.






This experience has been one of the worst I have encountered while traveling. I trust that you will take these issues seriously and address them promptly.


I kindly request appropriate action, including a refund or compensation for this poor service. Additionally, I hope that necessary steps are taken to ensure such incidents do not happen in the future.


With spl futures


Drunk and drive


Stopped bus mid night at Zahirabad kohinoor dhaba for sleep. No alternative driver in the bus.


Brand Response

We are very sorry to hear that you had a poor experience with us.We would be happy to look into the circumstances which made you to think this way.Please call us on 080 69807360 or mail us on support@abhibus.com mentioning your contact number & booking details.We will get in touch with you.

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By: abhibus1 | Aug 27, 2024  10:49 AM imageComments 0

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