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MouthShut Score

80%
3.54 

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Rs. 7,95,000 (Ex-Showroom)

Renault

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Stuck at the Renault Bodyshop for 3.5 months now
Mar 27, 2013 10:03 PM 66629 Views
(Updated May 22, 2013 05:06 PM)

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My Renault Duster met with an accident on Jan 27th and had some front damage, not really significant. It has been with the Dealer Nag Shakthi Auto Cars in Hubli for the last 2 months. Today I got an update that they have not received the spare parts required, so it may take another month for them to fix it. After receiving spare parts, these clowns need 1 week to fix them on to the car it seems. That is the state of affairs with Renault Duster after market service. So stay away.


Flashback: I booked it on July 7th, 2012 and took delivery on December 15th. hardly used it for a month and half. and it has been sitting at their body shop for the last 2 months and nobody knows when this story will end.


Here is the Complaint#194950319


Even today, the Renault workshop guys are saying they have not received a diesel pipe to complete the job. So, still waiting after 3 and half months at the workshop.


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