TVS EmeraldAaranya pathtic CRM support POST SALES

Review on TVS Emerald Elements, Kovilambakkam, Chennai

I have purchased 4bhk Luxe villa in Aaranya.I strongly advise against expecting any post-sales customer support from TVS. While their sales team is convincing and adheres to timelines, the CRM team for post-sales support is extremely unresponsive. Despite numerous attempts to seek clarity on issues, I've received no response. Even with changes in management and team heads, there has been no improvement in the CRM process. It's disappointing to invest in a home and not receive adequate support for queries. TVS seems more focused on raising demands and collecting money rather than resolving customer concerns. While they expect timely payments, the same level of timeliness is not applied to customer query resolution. My recommendation is not to rely on the CRM team for support after your purchase."

---