Why I think Sobha developers are the best: A good professional will need to complement descriptive and prescriptive
knowledge of what happens – what should be done and how – with
analytical understanding of the process of innovation. Consider again the
example of systems development by following the life cycle model. If a
project manager notices that their standard methods for capturing the
specifications of a new system are not effective, and they get contradictory
and incomplete requirements from the business unit that the system is
intended to support, they will need to consider what the nature of the
problem is. It might be that this business unit has not planned properly
what new processes they wish to implement and have not provided
the systems developers with a clear business model according to which
information processing specifications can be drawn. If this is the case, the
IS project manager may refer the problem to the business planners and
expect them to provide better business models. Or they may decide that
clear and unambiguous planning for new processes that rely on new ICT
is impossible, in which case they will have to proceed knowing that the
specifications are incomplete and problematic. In this case a more dynamic
and flexible course of action may be called for. They may decide to modify
the project so that software and data management tools can be developed,
which can be easily adapted and co-evolve with the way business
processes will take shape. It may be that our hypothetical project manager
realises that the root of the problem is that the employees of the business
unit are uncooperative, suspicious of the business process redesign and
the technologies that will support them, and that they are hiding, or
misrepresenting, important aspects of how business can be effectively
conducted. If this is the case, they will need to consider whether to
proceed with the project and how this ‘user resistance’ may be addressed.
To help you develop the capacity for such vital analytical thinking, I have
included alternative theoretical perspectives on information systems
innovation.
I should stress that the more nuanced analyses in the critical reflection
sections are not intended to show that the main body of knowledge on the
topic that is under discussion is false and to reveal the view that is correct.
The most important achievement you should aim at with your reading for
each chapter, is to understand a range of relevant issues and practices in
an area of professional activity. The final chapter has more guidance on
that, through literature that is analytical and theoretical. This guide and
the suggested readings are intended to develop your capacity to think for
yourself about what are the appropriate things to do, not to tell you what
to do and how.
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