False promises and worst customer services

₹55.8 L - ₹61.38 L
Possession on: Mar 2028
Status: Under Construction
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False promises and worst customer services
Aug 27, 2021 04:57 PM 8935 views

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I and my wife had visited in one of your property in Thane GB Road which is Puranik City Reserva. The sales representative Sanket assisted us with the property tour, upon liking one of the flat we gave the EOI amount of 11k for blocking the flat. It was assure that we will get the refund anytime we wish to withdraw. Due to some personal issues we gad to cancel the plan and asked for our refund.


Upon asking about the refund date it was told to us that we will have to wait for 2 months just to give a small amount of 11k from such a big builder. I would like to highlight that this was never told to us during booking the flat. we still said ok and waited for 2 months as per their second false promise. now its almost 4 months and still we haven't received our refund. we are following up with them almost every other week and they keep extending the dates.


This is very unprofessional especially from such a big and reputed builder like Puraniks. This also does not give us any confidence to have any relation with you in future and will never recommend Purankis to any of my friends and family.


Also I will be posting this in all the review pages were ever possible. so that people should know how they make interest money with our money.


Regards,


Rechi Nair.



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