Worst Customer Support - Lodha Group

₹3.44 Cr - ₹6.15 Cr
Possession on: Dec 2021
Status: Ready to Move
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Worst Customer Support - Lodha Group
Issue Resolved
Jan 03, 2014 12:40 PM 66672 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I had an impression that Lodha is the number 1 builder of Mumbai and would be great with its customer support. I have booked one flat in its pre-launch projects. Its been hardly 2 months and I am already feeling like I have made a blunder. Its customer support is worst. The representatives are never available and we never get call back.


I also got a call for feedback and with my concerns I was assured of  call back which I never got. I would advice people NOT to book any flats going by the brand name. It is all false.



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Useful (61%)

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Brand Response

Dear danzjay,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 28, 2018  12:04 PM Comments 0

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