Lodha Splendora

₹81 L - ₹1.42 Cr
Possession on: Dec 2017
Status: Ready to Move
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Lodha Splendora
Issue Resolved
Sep 20, 2012 11:22 AM 30442 views

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MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I would like to share my bad experience with Lodha group which is assumed as a reputed builer at Mumbai. I booked a flat in Lodha-Splendora at Godhbunder, Thane during the pre-launch offer. During the first discussion, I repeatedly asked them to submit me the floor plan with dimensions but they did not arrange for the same and informed that sellable area is 1125 sq feet and the loading is 28%. On trust, I moved forward. Later on during submission of next instalment of 10%, when I asked for the floor plan, they informed me that the carpet area is 750 sq feet which makes the loading around 34%. Also, they informed me that the car parking is not included in the plan and for that I have to pay Rs. 360, 000 in cash that is also along with first instalment.


When I requested them to withdraw my booking as M/S Lodha has presented false facts and data during the booking stage, they simply refused by saying that the same is not applicable as per terms and policy.  My question is simple that whether the policy of reputed group like Lodha is to capture the customer by showing the false facts and hiding the vital information.


With this review, I would like to warn all concerned who are planning to buy a flat at Lodha.



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Brand Response

Dear hsgujral1971,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  11:47 AM Comments 0

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