Lodha worst builder - Not returning booking amount

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Possession on: Mar 2018
Status: Ready to Move
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Lodha worst builder - Not returning booking amount
Brand Response
Oct 25, 2015 09:24 AM 34982 views (via Mobile)
(Updated Mar 31, 2019 05:15 PM)

Customer Service:

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MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I booked a flat in Codename Epic by paying Rs. 45, 000/- as booking amount on 10th October, 2015 who's possession is promised in 2018.


Within hours on the same day I informed them about cancelling my booking as that site was quite far from Palava phase I.


Marketing guys didn't even bothered to show site before the booking.


Even on informing within hours on the same day, they are not returning my booking amount.


They are not authorised to forfeit my booking amount as I haven't availed of any services by the builder as it was same day cancellation (actually within couple of hours cancellation).


Please someone guide me, how can I get my money back?



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Brand Response

Dear sureshdrim,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  10:41 AM Comments 1

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