They treat you like peasants

₹30.8 L - ₹56.5 L
Possession on: Dec 2018
Status: Ready to Move
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They treat you like peasants
Issue Resolved
Mar 19, 2016 02:06 PM 24855 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Recently I went to the their office at Thane to know about their upcoming project of the Deal of the Decade. I was interested in 1BHK. The reception took my details and told me to wait for few time. I saw that the people who came for bigger property were treated differently. They were sent to different lounge and the respective person came to attend the queries. I with some more persons who came for the same project were kept waited for 1.5hrs and after that we were told that nobody was there to attend the queries.


We should send our queries online which will be replied as soon as possible. This type of attitude shows their carelessness towards the customers and that too before buying the house. What can happen after we buy.



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Brand Response

Dear Duster,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  10:36 AM Comments 0

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