Lodha Casa Zest, Kolshet Road, Thane

By Lodha Group, Thane

VERY BAD EXPERIENCE AFTER BUYING LODHA CODENAME PREMIER. WORST SERVICE BY THE CUSTOMER SUPPORT TEAM AND RM.

THEY WILL UNNECCESARY CHARGED YOU THE EXTRA AMOUNT WITHOUT ANY PRIOR INFORMATION AND EVERY TIME THEY CAME UP WITH THE STATEMENT EVERYTHING MENTIONED IN THE REGISTERED AGREEMENT. NO PROPER SUPPORT FROM CUSTOMER TEAM. THIS PROJECT IS NOT WORTH FOR YOUR HARD EARNED MONEY. I WILL STRONGLY SUGGEST NOT TO BUY ANY PROPERTY IN LODHA

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Don't even think of buying flat here you will regret. I am totally disappointed taking the decision. If you are daily commuter to south Mumbai / central / Western your life is hell. Bhiwandi signal which is entrance to Lodha has traffic of 1km min to enter Upper thane building during peak hour. Lets start with Parking unfair rules- Few get parking below the building few 1 km away in parking building. No logic explanation so if u are unlucky you would have to walk 1 km in rain sun winter from parking building to your building. and keep doing too and fro Bathroom ceiling fell down for many flats as quality after COVID of the building material used is low as confirmed by Lodha team in their meeting with society. Within a year cracks observed on walls but after a year it is member headache. Plumbing fitting is by lodha own manufacturer so anything goes wrong one cannot have local parts used to replace for important kitchen fitting, tap fitting etc. Water quality is not good. Currently limited vendors so have to rely on few shops available or Dmart, Big basket deliver next day. No good hospital around no doctor available within the township. Lodha has internal team to manage township who is not bothered with customer NO ONE FROM LODHA IS BOTHERED ONCE THE FLATS ARE SOLD FOR YOUR ISSUES OR CONCERNS.

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Hello everyone,

I have taken 2BHK flat in lodha upper thane. Lodha such a big builder cheating to there residents and not listening at all.

Lodha committed to give three AC in 2 BHK typology but given only two AC. & Very poor quality material used in my flat. More than 30 times I complained but no one listening. There are several other issue in this project, other than commitment like

No internet, no mobile network, full of traffic, not easy to commute. My huble request not to take flat in lodha project. Because after agreement they will not listen to you. This is my personal experience which I thought to share. I am staying in lodha upper thane from past 3 months and it's hell

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I bought a flat in 2016 all registration together I paid around rs 10500000.

I gave it for rent . But there was few takers for rent . Rental return also very less as big amount went for maintenance .

At least we need rs 25000. But got only rs15000 again every 4 years once some one vacated repair expenses due to spoilage rain and all I spent 2 lacs. As I feel there was no use in holding any more I tried to sell .but no one there to buy. The builder himself keep building on and on and so supply is very high. They sell giving big advertisement we can't compete with them. Finally I sold it for 88 Lacs . I lose 17 lacs of my hard earned many . Then I took loan from Andhra Bank .I paid interest around 30 lacs

So I lost 47 lacs of hard earned saved without even eating in gulf country ..

If i had kept the amount in Bank deposit it would have become 2 crores. Don't invest here .whole of my saving I lost . Now I don't work also . Become old age and health conditions I could not work also ..blunder I did . Biggest lose

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We purchased under construction flat at Lodha crown Majiwada and started to pay EMI from 2021 but till date we have not received possession but buyers already got the possession. Lodha not answering calls, Emails, customer portal is not working.

Overall very bad experience and our whole family suffering now.

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1. They do calculation mistakes, and will never say the figures correctly. And because of there calculation mistake if you are delay for payment. They can charge penalties for delayed payment. You have to drop many mails and give proof to wave those penalties.

2.Just the agreement is real other oral offers they will give are not real. if we ask anything in written they will not give and after that if they deliver something different then they will say we never given in written. Just like other small builders Lodha also do many fake commitments. They told us that we will give 3 AC and given 2. This was the oral communication with many of the customers there, but 3 AC was not in written so they are not giving.

1. 
   Every time a new person will connect with you and if you have a connected problem, you have to tell a whole story again and again to different different person. even Their relationship managers are changing frequently.
   



2. 
   Who is your your spoc(sales person) at the time of purchasing the flat, he will never entertain you once you have given booking amount, His job is only to trap you witn non refundable amount. After that if you have any query you have to write mails or connect with customer care and you will not get setisfied response.
   



3. 
   They ask to raise a complaint for anything, but they close it without resolving.
   



4. 
   They are so sure about the date of possesion before taking money, but once you given They are not sure about the date of possesion. they will say different dates all time, and say rera says that we can delay by some months. Okay about rera but if there is any chance of known delay they should not be so sure before payment, In my case I am pregnent and can not sit in gruhpravesh pooja in third trimester. They are not clearly saying the date of possesion. November 2023 was commited,
   

After that December, then January Now someone is saying feb 2024 someone is saying April 2024. So can not plan anything.

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I booked a unit in lodha codename premier(504, casa fiora B), my CRN number is CRN2233126, at the time of booking I had informed the financial person that my Cibil score is 684 and showed him my current obligations and informed him that I'm planning to sell my existing property but not sure when will I get the buyer. He said not to worry he'll get the loan done. I asked for 60 days of extension so that I complete my 2 wheeler loan and sell the bike and arrange for BA2 amount and they agreed and gave me 60 days yo arrnage BA2 amount. After making payment for BA2 amount the loan person from lodha tried to get the loan from multiple banks and financial institutions but due to low Cibil he we unable to get an approval or sanction, I informed him that let me try it from my personal banker and check on which he said do not try as it will be rejected but I still took a chance and got an approval but they wanted me to sell my old property to get the loan approved. I was still unable to get the buyer for my property so it was never disbursed. Now I gave up and told them that loan is not possible so I'll need the refund but they are denying it and said we can arrange for a credit voucher which can be used for my booking after I sell my property and loan would be possible. I agreed but when I went to take the credit voucher they said credit voucher can not be used for downpayment and for next booking I still need to pay BA1 and BA2 amount again on which I denied to take the credit voucher.

I'm a lower middle class person and ai had to sell my mother's gold and my bike to arrange for BA1 and BA2 and ₹262267 is a very huge amount for me, I know how difficult it was to sell my mother's gold and what I saw in her eyes. I'm without a motorcycle now and have no means of personal transport.

Please help me in getting my refund, it's a humble request to Lodha Group and to anyone who can help me on this.

If somebody wants to contact me or help me on this please feel free to call me or watsapp me at 9821916131

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Nah, don't ever invest in or rent Lodha Amara, the construction quality is very poor, there are internal leakage issues in almost every older building; my rental flat has black molds growing on the bathroom ceiling and the hall wall, which slowly spread to entire house by the time I moved out, I also know a few instances where the entire bathroom ceilings have been collapsed, and multiple instances of what I faced even with those who regularly maintained their properties

and why no one is talking about it but roaches, roaches everywhere, You will need specialized pest control treatment to keep em in check, I have lived there for over a year; I did the treatment twice a year but nothing, You will see them crawling if you close the house even for like two days.

ALso, there's no privacy you will have to keep your curtains draw at all times, and if you are in lower floors, say goodbye to sunlight, if you keep your windows open for long enough all shorts of flies will enter your home that's another issue, you can have net installed but urgh, you are unlucky if you are a renter like me

there's also water pressure issue, means you will need more maintenance with geyser and all that,

for a 28 story building with 6 flats in each floor, they only have 2 elevator shafts, so unless you wanna take the stairs, keep 10 minutes extra to get down or up plus additional 10 minutes to get to the parking since it is there in a separate building at the very entrance, such an inconvenience,

the construction is going on so the property always dusty,

The place is always crowded, the club, pools, since the amenities are limited and not enough in proportion to the people actually staying there,

all in all, I moved out for good and wont advice other to ever move in there

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I just book flat at lodha upper Thane with the amount of 2 lakhs, project very nice but my current family situation not suitable to purchase flat now because of my mom and dad both hospitals at same time due to some critical situation, I request lodha sales person to refund amount, more than 2 week, no one communicate for refund, I mail more than 7 to 8 time but no one response, I stuck with my family issue and lodha group also. Please ?? take some action if lodha group understand.

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Whenever anyone buy an under construction flat, it is understood that payment will be raised very conveniently not frequently and a customer have enough time to pay the money. Here lodha is asking 95% payment in just three months after booking while possession is DEC 2025(2 & HALF YEAR LATER). If anyone can pay 95% two and half year before, why he will go for under construction, why not he buy ready possession flat so that he can give it on rent and take profit of his investment. Plus it will minimize the burden of housing loan too. Now you can say LODHA AMARA is world top building and no other building is available in world after it. Nothing like that, there are many good builders who are giving ready possession flat in same price with same amenities in thane and other areas. So don't you think it is cheating with innocent customers. I was victim of soft/clear heart as I thought omkar and his team will give me a fail deal but they treat me like a bakra and slapped totally absurd plan. Yes, I admit my mistake, whenever he gave me plan, I have to call my lawyer and CA(because an innocent customer can not understand hidden agendas and become a big fool because he think the entire world in honest and innocent like him). Yes I admit my mistake, I have to check this plan through CA first. Now second flaw, when I saw payment plan of my friend who bought flat before me and paid only 60 lakh only till date(i have paid 72 lakh in just three months) and 30 lakh he will pay in DEC 23 and rest 30 lakh he will pay in DEC 24(his possession in JULY 25 and rest he will pay at the time of possession) while we have paid 72 lakh in three months and demand of 40 lakh already raised in JUNE and lodha staff is slapping interest on me. Please tell, is it justified? But as I said, it was my mistake as I did not go with CA and show full faith in LODHA, so its punishment will be bear by me only. But seriously, this deal taught me many things and my faith in anyone, anyone has destroyed. Now I am looking everyone with suspicious mind. Thanks LODHA TEAM

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Do not book flats with Lodha Amara, payment plans are very bad ....I booked an flat at W42 1806 at Amara, against d possession date of June 25, they took my 97% payment in first one year only. And now I am forced to pay Full EMI for next two years. It's an fraud. Be careful and vegilant while doing booking with Lodha.

Wh I am asking for the solution, they are asking me to go for upgradation with ready to move property. Rather than solving the issue, they are asking me to put another 50L.

I hv already logged an complaint at RERA and fighting for it

It's very crowded and construction quality is very bad

.

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VERY GOOD PROPERTIES, WOULD SURELY RECOMEND ALL MY FRNDS AND FAMILIA IS SPANIOLA. NICESSSSSSSSSSSSSSSSSS

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I purchased flat with possession date as March 21, which they extended by 18 months saying we have right to extend as per agreement. And again they extended by 1 year stating we got extension by RERA. Just using legal loopholes to fraud customers.

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Lakeshore club members coming to downtown club house for gym and also people staying outside palava are also coming to gym without valid if card.

Watchmen is involved in this and on one of card he allows rest 4-5 members who don’t have any of card nor they are members of palava. They are outside villagers who stay in the clubhouse the entire day and creates ruckus in the gym.

As per Section 354 (C) of the Indian Penal Code no once can click anybody’s photos and videos and people in the gym are always making videos without concent.

There should be a strict action taken against outsiders who don’t belong to palava and still using clubhouse and it’s amenities…

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I had booked unit in lodha splendora Riverview on 28th Jan 23. At the time of booking the unit south facing and vastu details were not discussed in detail, when i enquired it was said that it's a east or north east facing flat etc.

I did booking by paying 1, 08, 000 instantly and i asked them to share cost sheet etc. Again i paid Rs. 3, 92, 000 in another two weeks time. Total 5lakhs is what I paid. I was told that this is a refundable amount ofcourse they can disagree now but it was made to understand that the initial booking amount is refundable.

CRN 2228167

Post booking and paying 5lakhs i realised that the unit is south facing and as i am Hindu, we don't consider the south facing flat as auspicious for us.

Also there is death in my close relative in a mean time.

So I decided not to pursue with booking and i started asking Aashima to swap or give me alternative unit with same configuration if available. She took time, so i visited lodha crown office and met her, she said that there is no alternative unit available. So i requested her to process refund. She told me to talk to service team. Today she said that refund is not possible and i need to talk to customer care team only.

I am not at all happy the way customer is being treated, at the time of booking customer is made to realise that our service is best but in case of issue or support they simply disown the customer.

Since I did booking recently, the ROC, registration, etc is still pending and is not done, it's still at very initial stage. I would request lodha team to consider this as booking cancellation request and refund my hard earned money which i gave to them.

I have requested but there is no reply from them. I am going to put a complaint in consumer forum if i don't get reply within a week's time.

Regards

Naveen

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Don’t buy.. construction quality is not good .. it’s compromised.. very far from basic things.

Worst choice

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One of the worst part of Lodha is, they don't allow customer to visit the site. It's been 4 years since I booked the flat and till date I have not received the possession. There were significant delays due to COVID but payment was taken on timely. Absolutely no proactive communication on possession and we only hear after continuous follow-ups. Customer Care support is worst as they only have template response to share and no other escalation channel.

If you want to invest your hard earner money, then this would not be the right place.

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I have purchased a new flat and while Im getting the possesion now and im having extremely disappointing experience. The customer experience manager is not able to answer any of my queries and is not equipped with complete details when needed. The worst is they dis connect the call on their own.

I was surprised to see the extra charges put during possession. The actual society charges requested during possesion are 3x of what was communicated when I purchased the flat. I was promised GST refund and there is no clear accounting of how GST is calculated. When I rasied these questions to customer service team they put my call on hold for long time and do not respond.

We were never allowed to visit the site hence I do not have any visibility to quality of construction or what I have paid for.

I will not go through same experience with this builder and would not recommend buying property on subject.

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Please do not go on this fancy reviews of this builer, soon this post would be deleted.

Its better they learn to respect their customer, who fill their salaries and their companies profit, neither this properties are worth neither their team.

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Payment guys torcher as hell. While taking money they said interest will be waived off after getting 88lacs from bank they said only 50% can be waived rest you have to pay otherwise will not give possession. And interest will keep on increasing, the call center people ask to sell our household things and pay the interest. They delayed the possesion under name of covid and rera but when we requested to waive of interest as in lockdown we could not manage to sell our flat as we were planning to sell and pay. But after getting money the lodha team turned there back and now are blackmailing us if you dont pay we wont give posession

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