LODHA GROUP is NOT Refunding The Money

₹36.5 L - ₹44 L
Possession on: Nov 2017
Status: Ready to Move
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LODHA GROUP is NOT Refunding The Money
Issue Resolved
Jul 15, 2011 12:41 PM 11761 views

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MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I had Invested in Lodha Group's project and booked a 2 BHK flat in Arctica -E- 406, CASA RIO, Dombivili on 14 Aug 2010.


The Sales team made very lure promises while booking the flat and did not explained many crucial information, term & conditions.


I have been told to make payments 1. The booking amount of 27, 000 rs immediately, 2. The first two installments within 21 & 42 days with the sum of 5.3 lacs, without giving any detailed terms & conditions such as Allotment paper.


After almost 7 months they gave me an Allotment Letter which stated the delays in possession dates and other policies which was totally different from what I have been explained by the sales team while booking.


Till June 2011 the construction was not started and the Lodha was making a huge profit by keeping such large amount with him so I decided to cancel the booking and submitted all the receipts and documents in Lodha Exculus office, Parel on May 28th 2011. The customer care team assured me to refund the amount within 15 working days.


Now it has been more than 2 months passed but I have not received any communication form the CASA RIO team regarding the refund.


I am going to file a complaint in Consumer Court against Lodha Group.


I am scared about the refund as the amount is huge which is more than 5.3 lacs. I will not recommend anybody to invest in Lodha Group.



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Brand Response

Dear deep25,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  11:58 AM Comments 0

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