Lodha worst builders of this era

₹36.5 L - ₹44 L
Possession on: Nov 2017
Status: Ready to Move
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Lodha worst builders of this era
Issue Resolved
Jun 29, 2013 06:32 PM 24858 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

A) Lodha changes price of the flat without prior intimation or cautioning the visitors on site. For eg sales team will quote low price on visit and a different price on actual purchase, Stating that the prices changed overnight and the order is from the HO without prior intimation. Even God cannot change the price so don't waste your time seeing anyone in the company.


b) Lodha's sales repts are well versed with professional lies to sell, For eg: Best one ever heard "Dahisar check naka will be moved by Lodha builders talks ongoing by end of project the check naka will be moved".


c) Lodha agreements cover every single aspect which purely benefits only them even if they are at fault. Lodha believes that customer is a scape goat so only extract, extract and only extract from them. For eg: They ask for one year’s grace period for delayed project, CAUTION to all new buyers they will grab this option with both hands, slabs will built on time for payment collection latter your money is used for advertising new upcoming projects and further delays will be caused for the current project they have a 5 point excuse in the contract to avoid paying you a 9%pa compensation. The best blame game is played by them. For the Dahisar project they blamed the govt for stopping sand mining, no customers were notified about the reason of delay in writing accept verbal talks on querying the delay. My Question: Why were no official letters issued to customers along with govt notifications for the delay of 2 years including the grace period?


d) Lodha collects taxes before possession which is not right, because you do not have the product but you are asked to pay taxes well in advance.


e) Lodha delays its work blaming the Govt for it, but collection of payments never stop they give you 15 days notice period for every demand letter even if you they have delayed the project for god many years. You are charged 18% without fail for any delay in payments.


f) Costumers are never allowed to visit the site from start to finish as this enables a true picture of the construction and progress. Common excuse given is safety reasons I wonder how other builders never give this excuse.


LODHA projects are aimed to suck the money of the rich, CASA projects are aimed to suck the money of middle class.


LODHA can never make dream houses they only ruin people emotionally and mentally. Customer service is the worst in its class. Upper management hides behind the HO walls and will never every give you an appointment or opportunity to meet and speak up.


SHAME SHAME LODHA!!! God bless those who still decide to take their projects.



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Brand Response

Dear joemascarenhas28,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  11:33 AM Comments 0

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