Refund Issue

Review on Lodha Amara, Kolshet Road, Thane

I was planning to buy Flat at Lodha Amara and asked to swipe credit card yesterday as it was very late so told to come back next day and we trusted them & left. Today we came to complete formalities and found that there is Nala(Gutter) passing by our flat.

Yesterday my wife was asking to sales representative whether there is any Nala(Gutter), Buildings or crematorium nearby. But he clearly told that Nala(Gutter), Buildings or crematorium are not in the surrounding.Then also for confirmation we asked for the site visit which was not allowed.

To talk about the same and find any solution I was continuously calling that Sales Representative but no reply and its very bad to commit something and then just ignore after getting money.

We went to site office and asked to let us talk to someone who was present during deal but even after waiting for 3-4 hours we neither got anyone's contact number or chance to speak with them.

We are feeling like cheated and asked for refund as even receipt was not given for payment and no documentation was done so officially there was no deal but they gave email ID and said to email about the same and I sent email to find that recipient email box is full and getting bounced back.

You can also check the images in the attachment what it was shown and what we saw today.

It would be clear case of fraud if we don't get refund for our hard earned money.

I look forward to your reply and a resolution to my problem.

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