Fake promises, worst customer service

Review on Kohinoor Tinsel Town, Hinjewadi, Pune

When I booked in Aug2017 I was promised an early possession by Jan 2018. They had put up big banners "FASTEST CONSTRUCTION, EARLY POSSESSION" etc. But I don't see any signs of early possession as it's Nov18 now and as per agreement possession should be by December 2018. I have been following up since June 2018 and I get the same reply Sir we are expecting to complete by next month. The project opposite to it which has started construction in sep2018 Is nearly complete.

Customer service is non existent. Before booking everyone was eager to show us around. After booking they don't care. If you want to do a site visit they will point you in the direction and give you helmets. No one will accompany you or guide you about what's the status of the project. Where is your flat located how much it's complete etc. They are no responsive to your queries and are more interested in new customers.

Really bad experience. Hope I don't face any problems after possession.

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