I booked an apartment in India Bulls Greens, Perumbakkam, (this was much before the approval was got for 19 floors) in November, 2010. Initially, everything looked well and promising. The area was good, courteous staff and the promise of a beautiful flat to be handed over very soon - all looked very impressive.
Then trouble started. Approval for 19 floors was not coming through and every time I approached customer care, I got replies like approval was expected anytime. Customer care staff were no doubt courteous, but I was not getting the response a buyer looks for from a builder.
Getting impatient and frustrated with their poor response, I decided to cancel my booking. Already some time had elapsed after the booking and to my shock, I was told that I would not be able to get the entire money back though it was no fault of mine that work was getting delayed.
It was only in 2015 or 2016 that they got approval for 19 floors and the buildings are coming up but despite the work that is taking place, buyers are still kept in the dark about the registration or possession date. It is more than 6 years now from the date of booking and it has been a traumatizing experience having invested my hard-earned money into this project.
Just imagine the plight of those who have borrowed money for investment in this project. Repeated requests to waive the interest charges on delayed payments(for no fault of theirs) have fallen on deaf ears.
Never will I recommend this builder even to my worst enemy, such has been the callous attitude of IB. There have been emails only when payments are due and no courtesy emails about the fate of the construction work as can be expected from any builder.
Worse than this is the fact that there is no response to any of my emails asking them the normal queries of an anxious investor. The builder has been extremely insensitive to the needs and queries of the customers.
Such builders should be made to face the law and penalized. Buyers need to be compensated for both monetary losses and mental agony that have resulted.
I have so far not been able to connect with any of the other buyers in the same building. I hope to see some responses from some of them at least on these pages.
- Thank You! We appreciate your effort.