Conscient is cheat and doesn't care for residents

Review on Conscient Heritage Max, Sector 102, Gurgaon

The builder is a fraud and cheated Heritage One's residents by showing a government owned road(revenue road) as part of their plot in their brochures. The road separates a garden and amphitheatre from the rest of the complex. For security reasons it has been cordoned off with barbed wire effectively becoming useless for the residents.

Conscient Infrastructure failed to deliver key security measures advertised in the brochure and did not construct an entire floor in their club and gave a swimming pool that is nowhere like the pretty picture promised. They also did not deliver on many features mentioned in the brochure that made it seem like Heritage One was going to be a premium property and yet advertised and charged for it like a premium project.

Heritage One has a flawed design due to which rainwater enters the lifts and damages them. So during the monsoons the maintenance team either switches off the lifts thereby putting old residents at inconvenience and at risk should an emergency arise or they put up large nets for months to block the rainwater entering the lift lobby areas. Instead of taking responsibility for it and putting up glass paneling as a solution at their own cost, Conscient has just done the paneling on Tower A that was the most effected, and has given a cost estimate to the residents to do the same for the rest two towers provided the residents pay for the paneling of all three towers. The cost runs to nearly half crore rupees. Why should the residents pay for Conscient's incompetence. The project was delayed by over two years and took 6 years to complete. Conscient definitely would have been aware of this during construction and should have taken early measures to prevent this.

Conscient also sneaked in their inhouse maintenance agency Premier Propmart Pvt Ltd on us for 5 years in their builder buyer agreement. PPPL is incompetent and unresponsive to residents' complaints yet charges higher maintenance cost than most other similar and better condominiums but provides shoddy maintenance.

Besides all the above there are many other complaints regarding security issues, high maintenance cost, promised electricity load not provided.

It says a lot for Conscient Infrastructure that they haven't even shown their first project in Gurgaon, Heritage One, on the Mouthshut website.

Hines and other investors would do well to stay away from partnerships with such cheats like Conscient Infrastructure.

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