Worst Project Maintenance Team at CNV

Review on Concorde Napa Valley, Kanakapura Road, Bangalore

I had purchased a Villa at Concorde Napa Valley in the month of April 2019 and had excellent support from project sales team. But, Project maintenance team is the worst I have ever seen or interacted. Though, there was continuous followups to get my villa issues resolved within 1 year of defect liability period, they kept on postponing giving one or the other reasons. When I finally fought with them to get my pending issues closed, they simply shouted back and told me that I should have not taken the pocession of the villa if these many issues were found. Unfortunately, they just delay handing over the villa so that we are under pressure to take over as house warming would have already been planned. Also, the person had noted down all the defects identified by me just after taking over and came back post 3-4 months and told me that he has lost the book which is ridiculous. and I had to take over as the house warming was already planned. Such bad construction quality that the tiles are coming off the floor and there are seepages which can be identified only during rainy season.

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