Another bad experience from Casagrand Zenith owner

Review on Casagrand Zenith, Medavakkam, Chennai

I purchased a flat in 2020 in Zenith Phase 2 and since I stay abroad and it was covid time I couldnt send the POA in time as expected and they had put the delay charges on agreement stage for 55K and I fought a lot during that time and finally got a approval that delay charges are waived off and adjusted at the time of handover.

Finally after 4 years received a email for final payment and to my surprise the delay charges were put as 81K in the final demand and I contacted the CRM with the approval emails that delay charges are waived off.

I thought it will take a week time for them to remove it since I have already received approval mail but to my surprise they are saying that they need to get another from another team to waive off and it has been 1 month as of today and it has not been resolved and we are paying interest and emi which will again come to that same amount as delay charges(so their tactics is to delay so the customer will end up loosing that 81k in a month or two)

I dont understand how can they do these kind of things and I definitely dont recommend casagrand to anyone as I myself has bought another apartment recently from another builder who doesnt do all these stuffs

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