Worst decision in my life

Review on Casagrand Zenith, Medavakkam, Chennai

I went to casagrand zenith with lots of hope & exception that I was booking my dream house, day 1 (July 30th) visit day made me feel like this is the house I want, they treated us so well that it felt I can trust these guys with my life savings & another 15 years of debt for getting my dream house but once I paid them the Advance amount that when they showed their real face. I had keep running behind sales managers for even a proper receipt of my initial payment. What they shared had nothing no seal no signature simply it was a word document typed & printed out - I should taken this hint & ran far away from them but my bad time I stayed because I heard it will take a long time to get refund I kept calling them everyday & finally got a proper receipt after 15 days(August mid) immediately they started pushing for agreement signing & loan processing I was surprised to see they work so fast & so good again - this was only to get further money from me as soon as possible till I signed my agreement & released upto 90% of the stage payment they where calling me regularly but once they got this 90% payment again they stopped being responsive their only ambition is to eat all the money from us quickly then leave us hanging dry without any response, fast forward 6 months they keep pushing the handover date from January 2022 to march 2022 then to September 2022 worst part is agreement allows them time till December 2022, now for the next 5% payment they send common picture of tiles being laid in one unit to get money from everyone. Some of the owner banded together started WhatsApp group & went to see them for visiting the house to see the progress they were denied entry, threatened that they will take legal action if people come together like this. So far it has only been heart break & lots of stress from booking an apartment with casagrand. I wish someone else has told me these before I fell into this trap. Beware of ongoing projects best to go for completed project so you don't have to worry about potential delays & screw ups. What's you see in model house is not what you get in the real house everything changes to cheap low quality product but they will simply say due to unavailability they are providing equivalent replacement but trust me the tiles, sink etc shown in the model house is no where close in quality to the ones they are now putting in the actual house

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