Casagrand Tudor, Mogappair, Chennai

By Casagrand Builder Private Limited, Chennai

Dealing with Casagrand has been a nightmare. I've tried reaching out multiple times, but the communication is terrible—no answers or updates on the key handover, and they keep charging interest with no clear explanation. We're stuck paying EMIs and rent because of their delays, and they just don't seem to care. Honestly, I wouldn't recommend them to anyone.

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The attached tells it all as far as customer service is concerned. Poor business ethics handled by inexperienced staff lacking in maturity. Working in compartmental, customers are made to run pillar to post for getting refund. Persuaded to book several flats which was not intended and finally none. Finding to hard to get my refund from Casagrand for the flats booked at Tudor E 706, D 701. Lackadaisical response, leadership should check aspects related to business ethics. Will you respond!!

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I booked an apartment at Casa Grand tudor on October 10 and paid 10% booking amount on Oct 22, 2021. When I saw the contract what was told to me at the booking and what is mentioned in the contract was different.

After a agonizing wait for nearly 2 weeks, no sales or CRM represenatatives addressed my concern. So I decided to cancel the apartment after 35 days from booking.

Casa Grand has still not refunded my money 10% and they are saying they will cancel 20% amount as mentioned in the booking form.

Kindly do check this clause in the booking form- thet are cheating customers hard earned money.

As per RERA they have to return the money in 45 days its has been more than 70 days and they have not refunded the money.

Kindly be careful. Do READ THE BOOKING FORM ASK FOR THIS CLAUSE and then read the contract before paying the booking amount.

Casa Grand is cheating customers like me.

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Hi. I never ever had a such a worst customer care service.

Casa grand, until booking they are very answerable after that they are really showing their face. No one picking the call and no reply for any email for updates. we are keep calling them only, no one will answer. No word to express. VVVVVV B A D.

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