Don't pay advance unless you are 200% sure.

Review on Casagrand Millenia, Mogappair, Chennai

Book only if you are 200% sure about proceeding with the project, sales representative will say you can book now and cancel in 15 days, if you change your mind your refund will be credited in 15 days, that is a big fat lie. Moment they get your money your calls will not be responded by anyone in Casagrand. Sales representatives will not pick your calls, their managers will avoid your calls as well. No emails will be responded as well. You have to personally walk into sales office multiple times only to hear the same story your money is safe and it will be returned, only problem is the deadlines for refund keep extending from 15 days to 30 days to 45 days to 60 days to 75 days to 90 days to upto 1 year. I have never seen or dealt with such an unprofessional company in my life. No one who is processing your refund or where it is struck. Your time and energy will be wasted. Better thing to do will be to stay away from them if you are not sure. Now I have to be honest and say here I have not started a building a project with them and in a way I am glad that I made that decision, I realised quickly how bad that could have been. This review is merely based on my experience in booking a project based on a promise to get better view from sales representative with a promise to refund if I withdraw in 15 days. Promise was not kept and he promptly put me in blocked callers list.

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