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₹40.47 L - ₹1.06 Cr
Status: Under Construction
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Project Details of Casagrand FirstCity, Perumbakkam, Chennai

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Last Updated on Dec 20, 2024

Reviews on Casagrand FirstCity, Perumbakkam, Chennai

Summary
Sep 13, 2024 07:21 PM Read (via Mobile)

Registration and CRM hasn’t responded for the past 1 month.Now to top it off her email is bouncing back. Unbelievable, they have ruined the whole experience for us. Is there a WhatsApp group for the home owners that is existing to keep us updated on the progress .I would like to know, please comment if there is one
Aug 11, 2024 06:12 PM Read (via Mobile)

I am writing this as a cautionary note to all planning to invest in Casagrand projects. I took the plunge with FirstCity and now feel I made a bad decision in trusting what was verbally told by the sales team and not ensuring the same was called out in writing in the agreement or in the form of an email at least. The manifold amenities were what lured me in along with a reasonable price point given the amenities and promises of a grander living experience.

In particular for FirstCity project, one of the main selling points by the sales person was that CG is investing 12-13 crores in building a RO plant and the water we will be getting will be RO purified and there won't be any issue of scaling or need for an RO purifier. This was not called out in the brochure or in the agreement and it was my stupidity that I didn't ask for a written confirmation on this before booking the flat. Now, as per the CG team it is not feasible to build an RO plant as TDS of water is not suitable for the same. Conveniently they say this now while I and many other owners (as I got to know) foolishly assumed they had already done all needed checks and post that only had informed sales team to quote this while selling the units. Big letdown and lack of trust created.

In my book, this is duping the customer and first degree cheating but unfortunately since I didn't ask for any verbal confirmation while booking the flat, I have no proof basis which I can contest this broken promise with CG. Another point of contention is the actual date of handover which again was conveyed verbally as Aug 2023 by the sales person but as per agreement it was August 2025. When I questioned this I was told since overall project will be completed by 2025 for agreement purposes they can only go with this date but rest assured since my apartment is in phase 2 it will be completed by Aug 2023. It is Aug 2024 now and I doubt even by end of 2024 it will be delivered as promised. They were very prompt in building the structure as per the timelines mentioned but when it comes to finishing of units it's been delayed for more than a year now. And the payment structure is made out such that 90-95% of the money is collected when structure is completed. In short, get all the money ahead of time and then delay and go slow on next steps.

Couple of other grouses I have as a home buyer are:

1. They never allow us to see the unit untill everything is ready which means we never get to see what is happening with our money and can only go by what they share via emails. I am yet to see the unit after more than 2 years since booking and having already paid up 97.5% of the cost and registration completed.

2. The lack of flexibility from their end for doing fully modular kitchen. They will not provide the granite slabs in case we want to do fully modular kitchen and they can only build with cement slab under granite which reduces usable space. It also means you can't install dishwasher as cement slab will reduce the height available for a dishwasher to fit in. In this age where a dishwasher and fully modular kitchen is so common, I was really put off by their lack of support. The model flat has modular kitchen and hence never thought there would be any restrictions.

If I had known issues like this will popup later on then I would have stayed away. The corridor width inside the blocks i.e. between front door and wall opposite is a little small. Car parking in the basement also is a blunder considering it is an area prone to flooding. If they really cared about that they would not have had basement parking.

Too many surprises overall and the delay in final stage works getting done is why I am sharing my experience here so that others can take an informed decision while contemplating investing in a CG project. Every week a new project is getting announced by CG while existing projects are getting delayed and not getting completed. Hoping things change for the better soon. I will update my review if things change for the better in near future.
May 25, 2024 09:14 AM Read (via Mobile)

Very worst experience, being first time home buyer I got cheated by casagrand easily, fake promises, all of lies by sales team, crm , everyone from casagrand, they promised handover 2022 Dec, but till 2024 March no response on handover, they got extention till dec 2024, every time we ask , they simply change the date, today I got a notice from random advocate saying property is illegal, I don't know what to say now

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Casagrand FirstCity - Perumbakkam - Chennai
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May 14, 2024 11:52 PM Read (via Mobile)

We did initial payment to block the flat and we cancelled the request due to personal reason. We haven't received the refund yet almost more than 2 months now. No response and salesperson didn't pickup the call from day2. As a common man don't know how to take it forward to get our money back.

I have written letter to senior management still no response.

Pls advise how to raise a complaint against them.
May 07, 2024 10:03 PM Read

Paid in full including registration cost.

Waiting to schedule registration and CRM hasn't responded for the past 1 month.Now to top it off her email is bouncing back.

Unbelievable, they have ruined the whole experience for us.

Is there a WhatsApp group for the home owners that is existing to keep us updated on the progress .I would like to know, please comment if there is one .
Apr 24, 2024 07:55 PM Read (via Mobile)

I am the owner of Casagrand firstcity project. And I have booked my unit in the month of Dec 2020, and the CRM had promised us to hand over the flat by Dec 2022, however while doing registration the date got changed to Dec 2023. But till now we don't have proper communication from the CG team and no invite for the NOC visit. There is no proper response from the CRM.

They are all telling all lies. If anyone is buying from the casagrand please be careful of hand over process.
Feb 16, 2024 07:17 PM Read

Booked an apartment only bcos they said it would be ready by Dec 2023. Without prior notice, in Dec, they sent a mail indicating it is moved to Sep 24. Casual reply saying RERA is 2025 only, so nothing can be done. But if you delay your payment, there is a penalty. I got the worst CRM and she is available only when I need to pay. None of my queries are answered in a proper way. None available for escalation. CG delayed my registration and now asking me to pay the new govt amount. Fitted homes is another cheat story. Overall, my experience so far has been really worrying. My recommendation - Donot go with CG if this is the working culture.
Feb 15, 2023 09:51 PM Read

Hi Everyone,

Please read below before buying a flat in casagrand.

Consider you buy a 2BHK in Casagrand for 986 sq.ft. I am taking UDS as 50% for this which will come around 493 sq.ft(Dont know if they give you 50%, but let us take maximum). You have to be very vigilant pon UDS because UDS+ Construction cost excluding Depreciation will play a major role in resale. For instance let us consider you bought a flat in Casagrand and you want to sell it tomorrow itself. Please find the below valuation for your apartment.

1) Land Value: UDS sq.ft value at perumbakkam which will be

493
5000(builder would have had this land before 5 years so valuation would be even less) . This will come around 24, 65, 000

2)Construction cost per sq.ft. Let us consume all the luxurious promise that the builder make. The construction rate would not exceed 2K per sq.ft(they are constructing for past three years so average will be way below this, they could add to their margin). So it will be 986 2000 which will be 1972000.

3) Car parking: let us consider they give you a seperate car parking for 100 Sq.ft which will be Second is 100
5000(land value) which would be 500000

4) Registration and GST which will not exceed 3 Lakhs.( Maximum value)

5) Margin per flat by builder. If you add the values 1+2+3 i.e Land value+ Construction cost+ Car parking and add 20 percent margin, the cost will be 59.2 lakh+ registration will come around 62 lakh.

This is an hefty price you could pay for this property. eventhough casagrand will charge you 70 lakhs for this property, which would be 50 percent margin for a real estate. This is something no one should afford.

And the worst part is if you buy this flat today and resell it tomorrow for land value of 7000 you will get 60 lakh, you will not get registration and margin which is a loss. Please consider if land value increases at toad pace and years may pass and your apartment will get depreciated. This is a hefty loss. Please consider before buying flats.
Jan 20, 2023 11:24 PM Read (via Mobile)

No point calling ur CRM agent or Mr Frank - CRM head or Mrs Sathisha. They are mere tools and act as what their boss says. Go and Meet Mr rajneesh Jain (CFO). If he doesn't give appointment (which he always does) drop a really harsh mail to rajneesh@casagrand.co.in. (don't mind using any harsh words). If no reply, drop a further harsh mail to arunmn@casagrand.co.in (MD)
Dec 21, 2022 11:15 PM Read

They are NO.1 cheaters. Don't trust them. There main aim is money.They call us for only money. They won't react for your douts.
Aug 25, 2022 11:34 AM Read (via Mobile)

Nice appartments having lots of amenities and beautiful gardens so cool and breeze places walk inside and get cool affordable price
420
Jul 02, 2022 01:52 PM Read (via Mobile)

Pakka 420..

dont loose your hard earning money to them.

they cheat you wherever they get chance.

komanam patharam.
Apr 21, 2022 08:21 PM Read (via Mobile)

I was promised some discounts or swapping options at the time of booking. However the team could not keep up the promise because of which I had to cancel the booking. Now its almost 4 months and am still following up with the team for the refund. Though the team speaks politely, they are not to be trusted.
Feb 22, 2022 04:33 PM Read (via Mobile)

Elevations and plans are too good. They have multiple balconies in 3bhk and separate podium. Below the market price. Following all the covid protocols. Good choice.
Feb 21, 2022 11:55 AM Read (via Mobile)

It is wonderful project with affordable price, lots and lots of amenities it has, My long term goal which comes true as of now..Nice hospitality and help them to get the better units in first City..
Feb 16, 2022 07:51 PM Read (via Mobile)

Nicely located in the city and vaastu oriented apartment which is rarely seen. casagrand taking very initiative to maintain the friendly atmosphere.
Feb 07, 2022 10:44 AM Read (via Mobile)

Sales team experience was very good.I’m so excited when I saw the model house, great project first time seeing Roman style construction.
Oct 15, 2021 12:39 PM Read (via Mobile)

Good quality, on time service, trustable builders, unique designs for all project really very happy with the service.
Oct 15, 2021 12:36 PM Read

Icare team provides best ever customer service even after many years and I personally suggested many of the persons to buy a flat in casagrand
Oct 15, 2021 12:22 PM Read (via Mobile)

Thank you Casagrand team for choosing right project with Good price with great amenities ????… once again thank you Casagrand

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