Customer Service is bad- Handing over issue

Review on Casagrand ECR 14, Kanathur Reddikuppam, Chennai

I have purchased a flat in Casagrand ECR 14, paid all my dues on time, infact they asked me to pay my registration fee which also paid but I was following up for 4 months to my registration done, in between 3 times my CRM changed, no proper communication, my flat is completed and all my dues are paid post they are coming now starting I need to pay a late fee, this is completely mishandling a customer, and till now my apartment has'nt been handed over. Such a big real estate builder no process, promises are kept.

Any other ways I can take it.

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