I am writing this with deep regret following my experience with this company and their business practice. I always prided to do business with Indian company with reputation and felt that finally we have some companies with good customer service and keeping their word untill they provide the final product.
But unfortunately to my deep regret it was not the case with Brigade and my consceince of supporting company from Karnataka, India ( a local company which I prided) taught me a good lesson in the end. this again has reinforced my deep rooted beliefs about Indian traders being dishonest, dont believe their face, lies, painting the picture with nice words, very poor customer service after you have paid your money and list goes on.....
again like a wounded customer I along with my many others are just waiting with our fingers crossed to get the apartment and swallow this experience as if this never happened. (again following our Indian values and priniciples to be accommodative and flexible).
i dont know when business principles in India will improve and make difference to many of us. only option at the moment is to live with rogue traders like Brigade as we do in India.
Please be careful with marketing department, they are very nice with full of sugary and sweet talks unitll you pay your money. once you have made your payment that's it, , , , , end of story and new saga begins where they even dont want to talk to you, nor answer your queries. they dont even give you update, its like calling a government office. atleast in government offices you can go with some influence but here you are not listened untill you are ready to pay them for there next ventures like interiors, , etc., , etc., ,
hope people will get the message... its better to buy the property once its up and running and you have lots of money... not for people like us...
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