Rude behaviour and miscommunication

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Rude behaviour and miscommunication
Feb 07, 2023 11:16 PM 8938 views (via Mobile)

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Dear team


This is to highlight the case of the token amount equalling Rs. 108000/-paid for the booking in ARIHANT ASPIRE, PANVEL on Nov 2022. Today one of their employees called us informing us that our cheque has been bounced. How the hell the cheque can be bounced when our money was deducted last year? While we were informed that it's already been deducted...the employee started speaking to us rudely. He was forcing us to come to their office to solve the problem. After conflicts, they agreed that it was their mistake. The mistake was in their system.


Please answer my qts Arihant's team,


Is this the way to speak to your clients?


Why your system is making mistakes?


Why do we receive calls during non-official hours?


Because of this kind of issues your client are declining....and we are one of them to move out of it.



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