Zara, Sahibzada Ajit Singh Nagar, Mohali

Totally uncooperative & rude staff including the manager. I was looking at an Jacket which was not available in the store but was showing in Jaipur so I asked them to check for it but they flatly refused to even check about it. Eventually I got it from Jaipur thru my friend who stays in Jaipur.

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Arrogant manager samir at Zara fort he shud b replaced…he is non helpful he doesn’t follow zara guidelines… v shud hve a woman to help woman he No chivalry… zara can do better professionally

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I fail to understand why returning an item is such a big hassle at Zara. I would request people to not by atleast a gift from Zara coz they'll make you cry but never return your item. ZARA people please learn something from the other brands specially H&M . They never disappoint their customers and you never leave a chance to insult yours.

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From last 3 years I have been shopping from Zara kids...... And I love the collection, quality, budget friendly updated clothes.

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I am very disappointed that staff of such big brand are spoiling name of zara it very painfull duty to right here about incident which has happen at zara fort outlet my daughter has bought a jeans of rs 2 k dated 25 th sept later she realised that there is default in jeans there are two three patches in side

She has gone to fort outlet on 10 Oct 2021 to return she has shown the bill also they have refused to take it back

I am going to put this in social media if action has not been taken

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