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Orchid Centre, DLF Golf Course Road, IILM Institute, Sector 53, Gurgaon 122002, HR

+91-124-4951830

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Yepme.com ( VAS Data Services Pvt Ltd ) Reviews

Ahmedabad, India India
Yepme refund policy problem
Feb 03, 2017 01:24 AM 1394 Views (via iOS App)

I currently placed an order on yepme.com and I received it in a week. Because of a size issue I cancelled my order and asked for redund as my size was not available. Its been more than 4 weeks and I havent received my money back.


PROBLEM WITH YEPME REDUND POLOCY


if you want to exchange your product with some other product you will have to buy with the exact same amout of the product that you are exchanging with. If the price os higher by even a ruppe you cant buy it , and if its less the remaining money is your loss. Basically they are stealing money from you. And yeah the refund is never processed in time.


SO ITS A BIG NO FOR YEPME FROM MY SIDE.


rvignesh9008MouthShut Verified Member
Chennai India
Yepme.com - Worst products and customer support
Jan 07, 2017 01:36 AM 1483 Views

Hi,


I have placed an order with yepme.com 2 months back and I cancelled the order after sometime, same day as I foound a better mens shorts(the product I purchased) in Amazon. I immediatly got a email saying that it will take upto 14 days for the refund to get credited which itself in the first place sounded bizzare as other online shopping sites does it in the same day. The worst part is I didn't receive the refund even after 14 days and I contacted the customer care and they said that they are not able to make a refund to freecharge wallet, from which I made the purchase due to some server issue. God damn!


Ok, next they told me if I would be interested in getting a coupon for which I said straight no as I do not want to make any purchase from Yepme anytime in the future. So, they asked me to send my Bank details and I have sent it immediatly through email. once again they told me to wait for another 7 working days for the funds to be credited. It has been more than 2 months now and yet I have not received a refund. I even madea  tweet to Yepme CEO Vivek and he never even bothered to respond. The email count has crossed 25 hut still hoping to get my money back. And the customer care people only copy paste the same thing over and over again which is nore irritating.


Bottom line - I highly warn you not to make any purchases from Yepme. There products are also very poor. My friend has got me a T-shirt sometime back and that was the worst material that I would have ever seen. It was like a table cleaning cloth.


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