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48%
2.20 

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Yatragenie Travels Reviews

Arrogant behavior with costumer
Nov 27, 2019 10:43 PM932 Views (via Mobile)

First time we have faced trouble travelling with their follow up... No one bothers about costumer for updating. After booking Message comes with driver num. driver won't call or the respective office members. Though they argue and speak arrogant with costumers waited for long time.such an irresponsible people out in vizag (ramatalkies)


AshvenMouthShut Verified Member
Bangalore India
Street Pigs are much better than Yatragenie Mgmt
May 30, 2019 10:08 AM1440 Views

Bousgenie.com should be the other name for this Yatragenie.com. They are the worst of all the travels. Shameless travels in all ways. Many passengers spitted on their service, but they are like street pigs don't care. Their customer care number no one attends the call. Cow Dung should be applied to the face of management for troubling people after taking lot of money. I feel even pigs will be ashamed when we compare with Yatragenie mgmt.


Worst Service and rude behavior by staff
Feb 20, 2019 03:33 PM1405 Views (via Mobile)

I travel on 19th Feb from Nellore to Hyderabad on Ac sleeper. Ac is not working properly. One of the passenger asked and the staff didn't answer properly and the staff answer very recklessly and they even scolded the passenger....worst service and bad behaviour by the staff....


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Horrible Service at your footstep.
Nov 10, 2018 10:14 AM1388 Views

Better to choose RTC Services than using this service. These people are top rated in missing passengers to onboard. Never trust the boarding location which mentioned in the ticket. Never trust the driver NUMBER which they gave you in latest SMS because he will always assume and tell you a wrong information.


They miss onboarding passengers and travel more than 15 KMs and then call you tantalizing and saying, "You did miss onboarding the bus. We are currently stationed at outskirts. If you can reach us by cab or auto with in ten minutes we will wait for you. Other wise you and take your bus from APSRTC". That too at night 11:45 PM.


You should a Bolt's grand father to reach them otherwise keep calm and take a alternative bus by standing ticket.


swasthik_shettyMouthShut Verified Member
Mangalore, Karnataka, India India
Bad ticket booking experience!
Oct 21, 2017 01:06 PM1628 Views (via Android App)

I totally didn't like the booking method from yatragenie travels. I tried to book a bus from yatragenie. I had to go to Mumbai from Mangalore. Surprisingly they showed no results found.


After few minutes I searched again from Mangalore to Mumbai. This time they showed two buses which demanded more money than a regular bus ticket price.


So then I booked the tickets. But they did not provide me tickets at all. So I contacted the support service and after so many attempts of calling they finally picked my call. But they didn't give any correct response to my call. I had lot of problems during the whole process of booking a single tickets.


roopendraprakash93MouthShut Verified Member
Vijayawada
Thumbs Down for the Service
Sep 28, 2017 10:28 PM2211 Views

I had a personal bad experience with the service of Yatra Genie. I used to travel more and picked up yatra genie most times,


Most of the times, I faced the same issues with them. Some times they provide water bottles but sometimes they won't where I am always choosing AC bus only.


Always I faced issue with AC also.They are charging such high price for AC ticket and not providing AC even at noon time. Really poor travel convenience.


It was really horrible, I questioned the person who is driving and his companion in the bus. They are so unkind and arrogant in their way of speaking.


They are always late in dropping me to my destination place. I just reached only once in a time. Always they are poor at picking up and dropping situations. Big Thumbs Down for that.


Finally, I also vexed with their App, my mobile is android though it is not working properly and I reported this problem to them and still it exists.


chandershekhar681MouthShut Verified Member
Delhi, India India
Top rated site for travel
Sep 17, 2017 08:48 PM2748 Views

Yatra Genie is a tour operator site. you can book Bus and Cabs through this site. Its a helpful site for new generation to travel outsides, make your trip perfect without any problem. Its help to provide best option in cheapest price.


I have a wonderful experience with YatraGenie. YatraGenie provide me a wonderful travel support when I booked Bus or Taxi trough this site.


Its very convenience for honeymoon couple and family to go anywhere in India. there are many types of option like, Volvo, AC Bus, Non-AC Bus and Taxi/cabs.


YatraGenie provide discount 15% to 40%. To get discount plz try and search coupon through Google.


Poor Travel Convenience
Sep 01, 2017 06:50 PM2387 Views

The service is very bad from Yatra Genie. I booked and travelled frequently with yatra genie.


First thing they did not reached the Destination at right time at the time which they said.


Even I paid for AC ticket, there is no providence of Proper AC in the bus.


At the high cost they are charging, they are not even providing water bottles sometimes.


The biggest drawback is the poor Service from the staff, they are not polite towards the passengers.


And one more drawback which I observed is the app is not use friendly and reporting lot of bugs.


I will give a Thumbs down!


Bad service. No communication o change in pickup p
Aug 15, 2017 08:18 PM2275 Views (via Mobile)

Really unhappy with service. I booked for ongole to Bangalore(Ticket ID:YGT059412082389). With pickup point as RTC bus stand. The driver called me 10mins prior to departure mentioning that iam supposed to board the bus at adanki bus stand instead. When asked how come iam not informed of the chabge, the driver responded that it is my responsibility to call and find if the pickup has changed. Also I have received 3sms about the driver number and bus number. Two of these SMS were with differing bus as well as driver numbers.


Cheap and best
Jun 20, 2017 01:02 AM3326 Views (via Android App)

Hi guys Yatragenie travels is awesome.


In Nellore Yatragenie cans are available for 24×7. It is very much useful because it charges less even in night times with only 110rs for first 6kms.I was going to Lucknow for work and I have to go railway station at 2AM. I was very much pleased to have Yatragenie that time and even the driver was so good and the journey was so pleasent. So from then iam using Yatragenie travels for several times. Even I went to Bangalore in Yatragenie travels which was a so safe than any other travels.


Pathetic Services
Jun 10, 2017 02:41 PM2866 Views (via Mobile)

No management of private bus operators. Do you even care to obtain feedback about journey?! I didn't receive any call or.mail enquiring my experience so positing it here. Worst Services Bangalore to Hyderabad with Komitla Travels. Uncourteous staff. Didn't get AC water facility inspite of paying for it in ticket.


Yusuf5239MouthShut Verified Member
Ujjain India
YATRAGENIE TRAVELS
Jan 30, 2017 08:18 PM3141 Views (via Android App)

I totally disliked yatragenie travels. I downloaded the app from play store and I tried to book bus tickets from ujjain to mumbai and they showed no results found, afterwards I again tried and searched for ujjain to mumbai and then they showed two buses which demanded 750 rs for providing the service and then I booked the tickets but they did not provided me any tickets at all so I contacted their support service and after so many attemps they answered the call and after answering they did not answered to my questions properly. I faced a lot of problems during booking tickets and travelling through yatragenie so I recommend all not to book tickets from this app i.e. yatragenie.


kothapallipavankuMouthShut Verified Member
Bangalore India
Ride is smooth in Yatragenie but not all the times
Jan 03, 2017 03:38 PM3150 Views

I traveled and booked many times in yatragenie


Ticket booking is simple and easy with yatragenie.com


Even buses are also good.


Every time I got the reserved seat which I booked.


Bus maintenance is good even seats are well maintained


Bus timings are perfect as mentioned most of the times


GPS tracking is very helpful.


Negatives:


Staff should be polite which is missing sometimes.


Need to provide water bottle for people travelling in sleeper and Volvo buses.


Yatragenie is NUMBER 1 WORST & Deserves ZERO RATIN
Dec 12, 2016 12:48 AM3009 Views (via Mobile)

I am travelling now on 11 Dec 2016 from Bangalore to Nellore by yatragenie.


I choose an option to board at majestic(Anand rao circle). They given bus no. 5139


Time at 9:45 p.m


But, No bus came there.


They called us& told they have only pick up vehicle& told to come to raceroad Volvo office nearly 2Kms away from that place.


Ok. We reached there by 10:20 p.m.


Later that pickup mini komitla local city bus generally seen in Nellore, like that a small mini bus called as pick up vehicle.


It reached KRPuram at 11:00 p.m.


There no bus with number 5139.


When I asked enquiry office, they told go& board the bus standing before their office.


It's number is 1094. I asked the Ticket checker why number is not correct?& why we have to board this bus?


He answered rudely as - "All that is other thing. First go& take seat. Don't question now&what do you do with bus number? Keep calm. Whatever we arranged to you, you have to use it calmly."


There is no genuine service& No proper prior information& Felt hard tough task for that 30 Minutes.& when pickup vehicle supervisor calls us, he talks with THE WORST IRRESPONSIBLE NATURE - "if you are late to reach here, we will move out& go.


Directly come KR Puram. We won't wait for you. Like this way, they talking 10000% RUDE& Worst."


( approx 20 kms is there. How can we go such a long with luggage& family?!)


Cleaner, Supervisor all talking very rudely.


These are NUMBER 1 BAD FELLOWS.


Better to travel in Any other private travels other than this No.1 Worst Yatragenie. I think RTC is the best in this concern.


And also bus have no display board with service number.


I have the worst feeling& opinion.


Dear passangers, I advice / Suggest / request you all to NEVER BOOK THIS NUMBER 1 WORST YATRAGENIE.


Staff are PURE 100% RUDE FELLOWS& RECKLESSNESS& CARELESSNESS, WORST NATURE, DISREPECT BEHAVIOUR WITH PASSENGERS WHEN WE ASKED ANYTHING.


NOW only, In the going bus itself, I opened this& Signup& Writing my worst Experience as Review.


Out of 5 Star, Even it would not deserve the 1 Star also. If we have ZERO STAR, Yatragenie deserves this ZERO STAR for 100%.


THE WORST& WORSTEST.


NO.1 WORSE. NO.1 WORSE. NO.1 WORSE


okkthanks1MouthShut Verified Member
Ujjain India
Fake Fake Fake
Aug 03, 2016 08:16 PM2575 Views (via Android App)

I want to tell u that this is one of the fake travelling app. I had to book ticket from ujjain to mumbai but it always shows only one option that no bus is available in this root. Whenever I tried to book any cab it shows that cab is not available in your city.


I sent them a mail that why any bus is not available for travelling but for that also they did not responded. I called on customer care also and from their also I got negative responses. The refer n earn section also gives problem. The server of the app also has too many bugs. They dont have any respect for their customers. Never ever prefer yatra genie for travelling friends.


hussain786978MouthShut Verified Member
Ujjain India
Yatragenie travels
Aug 01, 2016 03:48 PM3191 Views (via Android App)

Hello friends I must say yatragenie is a worst app every time this application disappoints me they have very poor service specially in cab booking the cabs are never available every time it shows the same message cab not available in selected city.


And the hotel booking part also shows the same message only the bus booking is little bit good but not good as redbus and the customer support service are so bad they never solve your query evry time they said we will check your query and get back to you within 48 hours but nothing happens sometimes my account balance automatically debited. So please guys never use their services never.


Ujjain India
Worst travels
Aug 01, 2016 03:47 PM3151 Views (via Android App)

Hello guys! I want to tell you all that this is one of the worst travel app I have ever saw in my life. I downloaded the app of yatra genie as there was refer and earn option and it was giving rs.100 per refer. I earned rs.2000 from this great offer.


But before I book any ticket my account got hacked by someone and 1300 were been used from that person. I dialed yatragenie's contact 3 times a day for 4-5 days but all the time I got the same answer that the issue will be corrected soon. I want to recommend all the users not to trust this app.


Pai481MouthShut Verified Member
Nellore India
Good service
May 18, 2016 01:20 PM3029 Views (via Android App)

Recently we went to tirupathi there we have to visit some temples and want to go tirumala.we reached to tirupati at morning 8.we booked a 7 seater in yatragenie.just before half  an hour the cab picked us and we went to all places.the tracel was very comfortable and the driver is also have a  very good communication skill and also known some more places.they too not charged much.if we took any 4wheeler then tooo they charge same.it is very safety to use these yatragenie travels


Yatragenie Travels
Apr 26, 2016 01:26 PM4338 Views

Yatragenie travels is basically from Andhrapradesh, but they are really doing best to spread all over india.


With my experience with yatragenie I strongly recommend people to use it for the convinience and safety too.


What I observed with Yatragenie is they have multiaxle volvo buses fares at a normal volvo bus fares. If we compare in the market we can easily figure it out. When ever I travel with yatragenie they use to maintain time to time both pickup and drop. The buses they have is really high class facilities with all the requirements for a travel who want to travel long distances. They even stop hotels for dinner/lunch/breakfast at a very good places not like roadside foods.


There will be offers running all 365 days a min of 7% discount or cashback all the time.


They even introduced Yatragenie cabs in bangalore but they are yet to improve in terms of service to customer who love yatragenie.


Chennai India
1 option provided for a ticket request
Apr 10, 2016 07:21 AM4155 Views

As a part of my travel, I have requested for my international flight ticket and they provided me just one route. I sent out a mail asking for a different timing but they never even respond. How bad they can be on customer service?


They don't have maturity to do official flight ticket business I think.


And their English is fantastic!


"Baggage allowance - 2PC  - 23kg*2  check in and 7Kg hand baggage for Infant 10kg check in baggage only"


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