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19%
1.39 

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Yatra Reviews

Charming yatra worst tour operator ever come acros
13 days ago 64 Views (via Mobile)

The worst tour operator i have ever come across.Such unprofessional and derogatory people who hurl abuses to their guests.I and my wife had booked a uttarakhand tour from 29/12/24 to 6/01/25 with them where they changed the hotels at last moment during the tour from what they had previously promised to provide.Every now and then the driver would hault the car in the middle of a stranded road demanding money saying the tour operator hasn’t made payment. It felt like being tortured in the middle of a stranded road. And mind u i am not blaming the driver at all, he was genuinely a very nice and a very humble person but their travel manager Gagan had not paid him his dues because of which even he had to suffer.When i confronted them regarding this, their travel manager Mr Gagan started abusing us , speaking in the utmost vulgar language ever heard, giving gaalis and threatening to beat up their own guests. I have all the screenshots of texts and voice recordings where their travel manager gagan abused and threatened which i will be sharing to enforcement agencies.Regarding pricing also there is no transparency. I would request guests to never consider this travel agency for their travel plans.


Being disrespected, abused , threatened i had the worst experience of my life.


Very bad app
Dec 06, 2024 01:11 PM 239 Views

I booked via yatra and the prices are very high as compared to other website and I called the customer service as well for the same but they did not help me with the discount as well.


Would not recommend them to anyone else.


Biggest fraud ever in the Ticket booking industry
Sep 08, 2024 01:04 PM 739 Views (via Mobile)

Yatra is a biggest fraud ever seen. The is no customer care number on the app for flight booking. Also if you try to connect with them on chat, they will never get connected for flight. This is done purposely so that customers get harassed and never get connected. On the flight tickets they mentioned 30 kg baggage allowance and in the airline they mentioned 23 kg. No support from Yatra on this. Complete scammers


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Thrissur India
Wonderful experience with Yatra
Aug 26, 2024 05:36 PM 583 Views

I recently had taken a trip to Malaysia through package of Yatra.


The trip was well organized and I & family enjoyed the trip. Even though I was fine with group or individual transfers, all were private transfers.


All details of driver and online tickets were shared prior and driver was waiting for 15 mins in advance at least.


All hotels were luxurious and Yatra helped in getting the best quote. I had taken 5 quotes from different vendors and Yatra was competitive.


There was a delay in flight timing. Yatra arranged for a separate driver for the same.


The team accommodated my additional request of spending additional time in few locations which was not part of the package.


There was an issue in terms of hotel stay and had to escalate it. Yatra management team connected with me and resolved the same.


Thank you team for the wonderful 10th Wedding anniversary gift.


Fraud Scam lost 10000 on Hotel Booking
Aug 18, 2024 08:41 PM 874 Views (via Mobile)

Paid 10, 000 on hotel booking but hotel denied refund not recieved. THEY HAVE 0 CUSTOMER CARE SUPPORT


Not good
Jul 06, 2024 10:08 PM 1268 Views (via Mobile)

It's not the best with people but the stuff not good some times they cruel in their treatment they have to learn how they service the agents


Yatra site ke baare me
Jul 06, 2024 12:21 PM 887 Views (via Mobile)

Yatra site is best site because aapko jayada mehnat nhi karni padti hai isme apni pasand wali jagah ko ghumne aur hotel aur bhi aapki kaafi madad karti hai


Waste of money
Jul 06, 2024 11:47 AM 1219 Views

Don't waste money in this, very bad service


we are not at all satisfied with Yatra about trip and it is definitely not justified the high amount we paid to Yatra for trip


Horrible customer service. They don't pick calls.
Jun 26, 2024 08:00 PM 1051 Views (via Mobile)

Horrible customer service. They don't pick calls. Tried canceling immediately after booking. They never picked up.


Will never buy from this website. I would rather spend extra money and buy from airlines directly.


Usman Hotel Greater Noida
Jun 03, 2024 10:08 AM 1099 Views (via Mobile)

Booked a room for two weeks on yatra.com - no booking found by the hotel after my account debited for 50, 000 rupees. Picked Room with breakfast at time of booking - now having to pay 500 per day for breakfast each day ???


Typical bait and switch tactic by yatra.com and their hotel partners


Never ever book any of your travel needs on yatra.com - worst experience


Review on our 11 days Ladakh Trip
Jun 01, 2024 08:40 PM 1302 Views (via Mobile)

Recently we had a 11 days Ladakh Trip for two families comprising of six members. That included air tickets, hotel stay including meals and transport.


Other than flight tickets, rest of the arrangements were sublet to a local tour co-ordinator by the name Mr Thupstan Aungchuk by Yatra.


Although, we had a very detailed discussion about the quality of hotel and transport arrangement with Yatra while making the reservation but in actual cases lot of requirements were not met by the local tour co-ordinator as promised by Yatra. Those are mentioned below.


1. The tour co-ordinator was supposed to meet and greet us on arrival to carry out the required briefing. That was not done.


2. During the time of need he was not reachable. He use to get irritated whenever we could reach out and asked for some clarification.


3. In our booking instructions there was a clear understanding that all the hotels will be at four star level and the package price was paid accordingly.


Unfortunately, hotel at Srinagar and hotel at Pangong were a disaster. Those are simple budget hotel without having even the basic amenities in spite of having adequate four star available in all those places. And the food qualities served by those hotels were also not up to the mark.


4. While starting our journey we repeatedly requested to maintain one tempo traveller through out our journey with the same vehicle having fixed driver.


5. Unfortunately, during the tour the vehicle was changed four times. Everytime with a set of vehicle and a driver caused us lot of inconvenience.


6. While complaining about this inconvenience, Mr Aungchuk was least bothered to address it. Instead he told us that this is the practice he follows with everyone.


Overall, we are not at all satisfied with Yatra about this trip and it is definitely not justified the high amount we paid to Yatra for having this trip.


In future, we recommend that Yatra should appoint a more responsible and sensible person as the tour co-ordinator of this magnitude.


This tour arrangement cannot be rated even 2 star. It appears that Yatra is interested in making their cut and deligating the overall responsibility of the tour to an incompetent third party. Which is totally unacceptable.


De crown
Apr 14, 2024 12:27 PM 1458 Views (via Mobile)

Service was good and the staff was friendly and the food was delicious and the Ambi was soo good ??????


Cheaters..
Feb 26, 2024 06:17 PM 2099 Views

Don't book any hotel from his site. On the name tag of the full refund, they will deduct 2K. no customer support. very pathetic


Worst service ever
Feb 21, 2024 07:52 AM 2226 Views (via Mobile)

Don't book flight on yatra.com ever. While booking Flight from trivendrum to mumbai terminal was T2. Due to operational issues terminal got changed (much before date of departure). But yatra team has not informed it at all. At end moment i had to rush to T1 terminal to catch flight. I had to pay extra cash to cab. Waste of time money and energy. Even website was not properly for web check in.


0 service, no contact no, never book flights
Jan 27, 2024 11:24 AM 2561 Views (via Mobile)

Booked flight took money from phonepe, no confirmation, no refund after 1 week still waiting . Meanwhile we used additional funds to book flight with other channel. Never again. No phone to contact service desk


WORST PORTAL EVER !!!
Jan 18, 2024 12:21 PM 2709 Views

Used this portal first time. Got immediate mail confirming payment was sucessful but airline has not confirmed PNR and that someone from YATRA would contact me within 30 minutes.


That is where the ordeal began with not response from portal. it is a nightmare to call and get thru to them!


My first and last time of ever using this portal!


STAY AWAY FROM THIS PORTAL!


Bad service.booking ref no Booking ref no 17012401
Jan 17, 2024 08:18 PM 2591 Views (via Mobile)

I booked throught this site but on reacing the hotel , staff at reception declined by saying that booking yet not confirmed. Yatra customer care did not attend my issue. At last i had to return and checked into another hotel.


Chingleput, Tamil Nadu, India India
Worst Customer Support
Jan 09, 2024 05:39 PM 2765 Views

I have booked International Flight ticket through Yatra without doing any review. Now Iam trying to reschedule return ticket and no one is responding from cusotmer support. None of the contact number provided in yatra contact details are working. Better to stay away form this website.


Awadhesh_1999MouthShut Verified Member
Lucknow India
Bad
Dec 31, 2023 07:48 PM 3002 Views (via Mobile)

I can't used this type of site now because it have many issue which can be resolved by the developer early


Good for user
Dec 31, 2023 06:04 PM 2967 Views (via Mobile)

This app is is very useful and running very smoothly.i freel best app and also provide best services.


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