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Whirlpool Single Door Refrigerator Genius Premier Image

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2.71 

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Whirlpool Single Door Refrigerator Genius Premier Reviews

Vary bad customer service
Oct 17, 2023 02:07 PM 8655 Views (via Mobile)

Very bad customer care service. never buy whirlpool product . they dont care of customer problem . they will forget after selling product


Bengaluru India
Whirlpool refrigerator is not good product
Oct 11, 2023 09:38 AM 8889 Views (via Mobile)

Whirlpool refrigerator in the month of JUN 2023 (BILL IS ATTACHED with this mail), Now it is not working, within 4 months it got malfunctioning, this type of product you are selling??


Previously i was using GODREJ product from the year 2000. About 20 yearly it was working fine without any service.


Now can Whirlpool company will replace this product?? for their defected product. ??


what is the alternative?


Very Wrost Refrigerator
Oct 01, 2023 01:09 PM 9282 Views (via Mobile)

We purchased 5 month ago whirlpool refrigerator but it’s very very bad , worst , disappointing experience. After one month it’s malfunctioning and from last 4 month their 5 technicians comes but still product not working. And their customer handling person Mr. Amarinder treat with my family very bad way. It’s not product it’s just spoil our home peace. I mail number of times but they did formality for only reply. Their person scolded us for not replace this worst product and told us we only did repair. I feel my home begun a repair lab of whirlpool company. Guys it’s my advice please don’t buy whirlpool refrigerator.


YOUR RATING ON

Whirlpool Single Door Refrigerator Genius Premier
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Santacruz, India India
Very bad experience with whirlpool product
Sep 28, 2023 03:46 PM 9156 Views (via Mobile)

Very very very bad company. Product & services not good. Waste of money & time. They dont care for customers. I buy washing machine & triple door refrigerator both are damage in 1 month. I personaly very angry with company & there service staff. I highly suggest dont buy anything from whirlpool.


Whirlpool Refrigerator-Worst product
Sep 25, 2023 07:21 PM 9176 Views

We bought a refrigerator on July 2022 on Reliance Digital store - No 705 & 707, Ombr Layout 1st Main Road, Ramamurthy Nagar, near Outer Ring Road, Banaswadi, Bengaluru, Karnataka 560043.


It's working fine for 3-4 months, but its giving some issues and


1st complaint-we were given complaint soo many times about food destroys and vegetables are also destroying for only 2 to 3 days when we put on the refrigerator, some people come from the reliance rescue team and they tested and they tell us to switch it off refrigerator for 24 hrs for the first time they visited, we did same way and after 24 hrs again visited same issue persists.again they did something and decreased some temperature again it started working.


2nd complaint- We again complaint for same issue that food, vegetables and dosa butter also get detroying within two days only, 2 people come from the resque team and tested, and they told sensor was damaged and that needs to be replaced.


we asked that day only for replacement as within 6months we made 2 times compaint for a new refrigerator .i think we got an unconditioned refrigerator delivered to us and we spent money for that.


later they told that after replacing sensor, it would work fine like that and we believe on that and they replaced new sensor.


3th compaint- again we made twice compaint to replace the damaged refrigeator but thye I have not provided replaced .jus they are coming and to something later it will work for 5 to 10 days and again it will start giving problems.


4th compaint- same issue we made compaint


Now rescue person came and tested the sensor is Damaged and that needs to replaced. and for that they are asking for money to give as it warranty is completed last month.


But why we should give the money to repair service, as this is not first time the issue has been and they are coming to home for service.even within year we made 2-3 raised complaint for replcaing that, that time they have not told anything simply they came to home and they willl tell it work fine once replace sensor.


Still the same issue persists same, whats the gaurantee that we put again the sensor it will work in feature, we does not believe this product is worth to keep.


we have connected with Whirlpool company also, they are not providing solutions, they are telling stories, we have not get it solution, we are not happy with the response from the company, as they provided dulpicate /second hand products I guess,


please find the attached pics food destroyed for your reference


Worst fridge ever!
Sep 14, 2023 12:38 PM 9188 Views (via Mobile)

It's been only an year and this fridge stopped working and the apparent reason given by the technicians was that there must some fluctuations in the electricity and since you don't have stabilizer at home that's why it's compressor stopped working and needs to be changed. While the product manual mentions that this is a fridge which operates stabilizer -free. After taking almost one week, the technicians changed the compressor and filled the gas, then also fridge was not working. I called the technician again and he said that maybe more gas needed to be filled and he did that and yet it's not working. Now the reason he gives me is that there's some issue with some pipe through which gas needs to filled and hence a kit needs to be installed which will take 2 more days. Do you see the kind of service they provide and how much complex they make it! I means it's such a pain to be without refrigerator as the vegetables get bad, milk gets spoiled and what not. I recommend not to buy this fridge at all. Worst product and worst service.


Third class service
Sep 10, 2023 05:39 PM 8982 Views (via Mobile)

Third class service worst experience I will call 10 times before 4 days bt no one interested to solve problem costmer care staff and aria supervisor not take seriously costmer


Refrigerator
Sep 09, 2023 11:48 PM 8432 Views (via Mobile)

Wonderful to have one such platform for honest and unbiased review for safeguard of interest for consumers such as me and fraud in terms of defected new product delivered or rather chhenp dala which is even worse than a second hand product and wonder there doesnt even exist customer service dept which listens only on tickets and closes after never ending wait without even your knowledge.Never ever go for Whirlpool refrigerator as it was the first time i preferred over existing Lg and Samsung and this turned into nightm


Very bad customer care service .
Aug 23, 2023 10:01 AM 8824 Views

Very bad customer care service. never buy whirlpool product . they dont care of customer problem . they will forget after selling product


About whirlpool refrigerator
Aug 16, 2023 05:10 PM 9765 Views (via Mobile)

I Bought a whirlpool refrigerator 2 years ago, the cooling system is very bad from the and most important thing the service partner of this company of Daltonganj jharkhand is daylight robbber.they charged very high rate of a normal parts .and whirlpool company also responsible for it.the customers executive officer of this company is also irresponsible , they are only for name .so I request all of you plzzzz never buy a refrigerator of this company .specially in palamu division of jharkhand because there are not any good service centre .firrs


WORST FRIDGE/CUSTUMER SUPPORT/WORTHLESS .
Aug 16, 2023 04:09 PM 9064 Views (via Mobile)

WE HAVE BOUGHT WHIRLPOOL FRIDGE(PROTON) MODEL ON MAY 2020


SINCE THEN WE HAVE SPENT AROUND (7000RS) ON IT AS ITS COMPRESSOR FAILED 2 TIMES GAS LEAKAGE, 1 THERMOSTATE AND MANY PROBLEMS AS WE HAVE GIVEN MORE THAN THRICE SERVICE CHARGE 550RS/VISIT AND STILL NOW IT'S WORTH NOT WORKING PROPERLY. WORST SERVICE/CUSTUMER SUPPORT AND VERY DISAPPOINTED. 3 DOORS PROTON MODEL.


Cleaning system very bad
Jul 24, 2023 11:58 AM 10155 Views (via Mobile)

Cleaning fecility very bad . Cleaning water box can't remove .cleaning is very difficulty . This fecility cheeper than old refiriger systems


Worst experience
Jul 13, 2023 08:53 PM 10332 Views (via Mobile)

Very worst experiance for oven maintenance, the person did not attend my problem instead he shout on me to not to call him person name viswanath anand area byrathi 560077


Worst experience
Jul 04, 2023 08:01 PM 10458 Views (via Mobile)

There was some issue in the refrigerator so the mechanic took 7 days time ..Even after repeatedly taking a following up, the company kept ignoring my calls Even though I requested them to take the issue on high priority because my daughter is not even 1 year old and all her baby food items are prepared and Stored in refrigerator, These people just kept delaying and after so many days they replied to take a new fridge because it can't be repaired. Such poor customer service is not expected from a company like whirlpool. My daughter isn't eating properly since so many days because all her meals for disturbed. Will not recommend anyone to buy Whirlpool refrigerator


They west my time & money.
Jun 26, 2023 07:40 PM 10433 Views (via Mobile)

Very very bad service . They wasted your time & money . there not care your time value.There west my time.


WORST TO WORST PRODUCT OF REFRIGERATOR
Jun 26, 2023 02:58 PM 10509 Views

I have never written a bad review for any company. It is not who I am. That said, my experience with Whirlpool has been so horrible that I feel compelled to share. I bought a bottom fridge of Whirlpool, when my fridge is less than a year old and the PCB has stopped work. Today I feel bad because why I had purchased this fridge . Company has not provide me till today proper PCB. I have not recommended to other to purchase this company products.


Don't buy whirlpool product
Jun 21, 2023 04:35 PM 10570 Views (via Mobile)

I have buy whirlpool refrigerator last year 2022.i have made more 5times to customer care number.But the did not respond me properly. The damage has been happen whe it was travel.plz friend do not buy the product and u will also waste time. Because of this I have lost 20k.


Product review
Jun 14, 2023 04:02 PM 10868 Views (via Mobile)

This product should not purchase by anyone ? Very very poor performance , poor service ? Asking additional amount for replacement transport from oth


Refrigerator
Jun 07, 2023 09:29 AM 11168 Views (via Mobile)

We bought a whirlpool refrigerator 500L 10 months before, now it is not working. Customer care was contacted, technician came and said need to change some box. After that no one came. Now almost 1 momth I am suffering.


No aftersales service, DO NOT BUY
May 31, 2023 05:21 PM 10973 Views

Amazon -


Ordered this on 22-Sep-2022. The fridge stopped cooling on 29-May-2023. We raised a support ticket on 30-May-2023 around 11 AM and were told that a technician will visit us within a day. However, we did not receive any calls from technician or local service center. On 31-May-2023, we called at 12 noon to check on the status and were asked to provide all details again even though a support ticket was logged.


We were provided 4 different technicians numbers from the Whirlpool customer support line.


1 number is switched off.


1 person told us that this pincode does not belong to him and he will not be visiting for support.


We gave up after this.


After 5 calls with the customer care line, we were told that it is 4 PM and technician will not be coming on 31-May-2023.


We tried explained that the fridge has power and is working but the cooling isn't happening.


Also, we were told that technician might or might not come on 01-Jun-2023. So we have a non-cooling refrigerator from 3 days and no support so far from Whirlpool.


We can call a private technician but that will void the warranty and we will be stuck with a non-working product.


I will advise not to buy a Whirlpool product.


YOUR RATING ON

Whirlpool Single Door Refrigerator Genius Premier
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Recent Questions and Answers on Whirlpool Single Door Refrigerator Genius Premier

500

Is credit note available if I choose not to buy whirlpool brand again ?? .. currently replacement offered from whirlpool. Not satisfied with brand so

May 24, 2023

By: naveenmys70

Answers: 0

500

My fridge ff400 elite the icemagic lites flicking very often and fridge goes off. By putting off and on it starts working. What should I do.

Mar 05, 2023

By: anxxaviations

Answers: 1

500

hello guys,i need your help,I bought this refrigerator about a year ago, I was facing the problem of refrigerator cooling.But I can''t repair it, because its circuit diagram on the back cover is torn and corrupt. My refrigerator model number is 313d elt protton. I tried to get it from the internet, but it was not available. I would kindly request that anyone who can, if possible, photograph the circuit diagram and send it to my e-mail address.my email addres is nishanthamd@gmail.com ,Thank you.

Sep 23, 2019

By: nishanthamd

Answers: 2

500

Which color varient is good?

Jun 21, 2017

By: ajeeshramleela492

Answers: 1

500

Which type and number of light bulb is fitted in Whirlpool G.Supreme 180L old model no. 9232 against Sr.no. INC051408756 . My fridge bulb is fuse and fuse bulb is mispalced. Please tell me immediately.

Mar 02, 2017

By: pkumar4477

Answers: 0

500

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