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Home > Home and Appliances > Non Kitchen Appliances > Washing Machines > Whirlpool Washing Machines > Whirlpool 6.2 kg Fully Automatic Top Load Washing Machine (magic Classic 622SD)
Whirlpool 6.2 kg Fully Automatic Top Load Washing Machine (magic Classic 622SD)
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Rs. 17,325 (Launch price)
Whirlpool
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I request to the people of India please do not buy any product from whirlpool they have only robbers IN their service centres across India and the company defend them properly they didn't take a step against their Service partners I have lodge a complaint at National Consumer Helpline whirlpool committed but still not fulfill the commitment yet they always ahead to give fake remarks for close the grievance
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I am from Lucknow; I got my Washing Machine 3 years back, Now I have a PCB board problem, I dont know how, maybe because my parents didn't get it serviced often. I informed Whirlpool upon which I got a call from them. From customer service caller to the service guy incharge everyone was so rude.
So instead I kept talking politely, but then the service engineer came first and told me that it will cost 2000₹ and I said Okay! and when he came back with the instrument he told me that it will cost 4000₹ + service charge which was outrageous, So I asked him I would want a Bill, which he started making on the booklet, and no way to verify the price he was quoting so I asked the Incharge calling him, he responds that I cant give you a retail invoice and then he said "aap rehne do apke jaiso ke liye nahi hai" disconnected the call.
Imagine my frustration and disappointment, I immediately asked the engineer to take the product back. I hate this kind of treatment by companies in India towards the citizens.
Now I am looking for selling my Washing Machine from Whirlpool to buy either Bosch, IFB or LG but never Whirlpool.
The machine is FP-55 splash and when there was some problem occurred, I called their C/C and he visited just to look at the machine.he is a service technician ??????. He did something this and that and said there was motor problem and have to replace it.he said that spares for this model are not available.charged 500 rupees and advised me to buy New one.when I approached a local service technician, he just replaced the pulley which connects the drum to the motor through a belt, and voila it is functioning now.this is how those company and their service technicians work.
YOUR RATING ON
I raised request as my refrigerator was making too much of noise. Their so called expert technician arrived and advised to replace my working V-Guard stabilizer(of 1250 INR) with their Whirlpool stabilizer(2400 INR. at Amazon it is 2200). For noise he removed the panel from freezer and put coconut oil in Fan. After this Noise increased and after calling so many time he just kept on postponing. Some time he said Fan is not available he will get the part and then come. So after about month I called Whirlpool Customer Care, I asked him he un necessarily replaced our working stabilizer and while selling fridge they claim there is no need for stabilizer. CC agent said you better ask seller only. CC agent was so arrogant and that complaint is not addressed yet. In 10 years I spent about 6000 INR on repair cost and spares. Where as I paid 14000 for the refrigerator. Service response is very bad. If this is the situation in Metropolitan cities, cant imagine in tier 2, 3 and remote places.
We own Whirlpool 360 Bloomwash Pro 7.5 kg. Hardly a year has passed that it has started giving problem in its working. We called the customer care for service. The company has actually outsourced its repair and maintenance services. So nobody bothers. The private vendors try to fleece and charge you even if the product is under warranty. Their engineers have careless attitude. If you complain to the company then their whatsapp number throw mechanical messages. EXTREMELY DISSATISFIED WITH THE AFTER SALES SERVICE OF THE WHIRLPOOL WASHING MACHINE.
Stay away from this brand. I would give it 0 stars. I flushed down the drain a $1000 buying a brand new Whirpool washing machine that stopped draining after a month! The washing cycle entered into a never ending loop and the only way to stop it was to unplug. But then the door remained locked. Customer service is a true nightmare. No returns no refunds, they wouldn't even send a technician unless I trouble shoot and attempt repairing myself. I said I used it a couple of times and they treatened to charge me for repairs in case I didn't attempt to wash more clothes using different speeds and cycles. My clothes got destroyed. I feel very frustrated so writting this review to spare innocent buyers. Don't buy this.
I brought whirlpool washing machine before 1.5 years and in this period I called technician from this company many times but nothing positive response. You can not go out if your clothes are being washed because this machine is vibrating horibly in last 10 mins.
Technician says your level is not proper due to which it is moving. To resolve this problem, we fixed the level issue by making one base according to their instructions but still the problem is not getting resolved.
There are other problem as well with this machine.
So don't buy this company machine.
We had other company machine before buying this whirlpool machine which was working fine without any level issue.
Whirlpool and theirs company representative making fool. Don't trust this company now. Don't want to give 1 star as well.
I bought this machine five years ago.
The brand name was famous while I was growing up, so this was my first washing machine.
My buying decision was completely driven by other family members.
Some important points I have captured pros and cons point here
PROS:
Fully automatic
Is has built in heater
Capacity is 7.2 Kg
12 different washing modes to select from.
CONS:
It has self-cleaning means, there is no net to collect the dirt/threads
Washing quality is not good, its average.
Clothes get very tangled after wash.
Not suitable for washing clothes with fur like towels/napkins
Stain removal expertise only work when there are less clothes.
I use water softener devise at input of water supply to protect machine & good washing.
I have scalegon powder one a quarter to clean tub, I order to avoid salt deposition.
But still year after year quality of cleaning clothes is decreasing.
I have fought with company for worthless product and they have replaced my machine after 8 months but CONS remains the same.
So I think it’s the product issue not just one model.
Based on my experience I don’t suggest any one to buy the machine.
My sis presented this product on May 2010 and I used it moderately till 2021.later the motherboard got some problem and a local service technician set it right.but when I contacted their customers care, they said the machine already served you 10 years and it's lifespan is over and better to replace it.but the local service technician set it right and it cost me 2300 rupees.now it is functioning well.
Don't ever buy this washing machine.
After 2 1/2 years of use the drum stopped rotating.
Authorised service personnel told that drum spider has corroded and broken. There was no option just to replace spider, instead whole tub assembly has to replaced which costs 11000 + service cost with no warranty. Per local technician, other washing machine brands have option to replace just spider which costs 2000 + service cost.
The body also starts rusting within two years.
Cannot afford to buy new machine every three years.
I entered into an Annual mtce contract for my washing machine on 31 St Jan 22 , the number is 100881. I was assured that I will get the AMC contract documents on e.mail in a week. However I did get any mail till date. My numerous enquiries with their customer care number is not settled till date. Too bad a customer care.
Purchased Fully Automatic Washing Machine(7.5) KG having Gearbox noise issue, despite raising several complaints the issue is not resolved.
One Technician diagnosed it as Gear Box issue and oil leakage from it, but another Technician in next visit denied it and said it was the expected noise from Whirlpool Washing machines and if you do no want this noise then purchase another brand SAMSUNG or LG where this noise issue does not exist.
It's been 4 months since I started getting Ub error. Service person asked me to get the 4 balancing rods changed. Charged 1800 plus service charges. Still error remained. Next he advised me to charge the body as the bottom had rusted. Charges 5772 in total. Even if I run the machine empty, it's showing Ub error. Now service person doesn't pick my phone call.
Extremely poor quality product. Even worse customer support. After sales service is a myth.washing machine, purchased just 5 months back, creates extremely loud sound and vibrates so bad as if it’s going to blast. Have been trying to contact customer care for the last 3 months but till date, they have not provided any solution.
#neverpurchasewhirlpoolproducts #Terrible customer service #disappointed #poor quality product
Horrible experience with whirlpool fresh care front load. Started giving problem within a year and their engineers concluded that it is to be replaced. And then the torture begins. First they took a month to come back with an answer that they will charge a 20% depreciation on the previous machine although it’s still under 2 years comprehensive warranty and further since locally they don’t have the same machine, they will give us a new model for which we will have to pay the balance amount. So a total of 13500 Rupee more we were asked to pay for a new machine against the faulty machine of theirs which was still under 2 years comprehensive warranty period. Matter is yet not resolved, it’s been two months now. I have written to their CEO, service head and everyone. It’s not a case of poor service, it’s simply a fraud.
I have had this washing machine for over 4 years. My usage was low in the beginning at the rate of about a wash cycle in two days to two wash cycles every day during the third year, which was a little too much for the machine I guess. For quick wash of sparingly soiled clothes, this washing machine is very good. But for regular wash of well soiled clothes, I do not recommend this model as the cleaning results are not up to the mark, especially whites. The washing machine, by the end of 4th year started giving problems like water level issues, electrical short circuit, load bearing issues etc. But, if you are a city dwelling couple working is closed office environment, this washing machine is very reliable and serves the purpose. Value for money.
Worst service ever got to me. No one please ever buy any whirlpoolproduct , you will feel helpless after using it.no and no.
Started trouble just after 2years a rarely used whirlpool 6.2kg topload machine... just for inspection charged Rs.470/- now for repair asking Rs.5500/- plus.
The mechanic refused to fix any of the problems and instead asked us to just buy a new machine. He did not even touch the machine, simply bullied my aged parents into paying his fee. After a lot of requests he agreed to check the sensor and damaged it beyond repair. Then asked us to pay a ridiculous amount (Rs 8000) to fix it. Requests to send a different service person were completely ignored.
Baguiati, Kolkata
Worst product.Never seen anew washing machine stops with violent jerk after spinning., As it is still under warranty mechanic comes aplply oil then for few days it runs smootkly.But after 3 to 4 months it gives same problem.
Showing: 41 - 60 Reviews on Whirlpool 6.2 kg Fully Automatic Top Load Washing Machine (magic Classic 622SD)
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