ToDay If You Want To Send Money To Another Person There Is Hardly Any Mean To Send It Infact If I Am Not Wrong There Is Only One Way To Send Money And Its " WESTERN UNION ", The " WESTERN UNION " Claimed That Through There Service The Customer Can Send The Money In Just 1 Hour Maximum To ANYWHERE IN THE WORLD .
• But Still I Think All The Claims Are Stayed Just On Paper, I Had Used WESTERN UNION LAST MONTH FOR ONCE AND FOR LAST TIME ONLY, I Used It To Send Money To My Relative Who Stayed In CANADA, When I Went In WESTERN UNION For The First Time, I Have No Idea That How To Send Money So I Went To The Customer Help Executive Counter There She Is Talking To Somebody Else On Phone She Said To Wait For 5 Minutes, I Stand There 10 Minutes But She Didn't Resolved My Issue, After 10 Minutes When I Felt Irritated And Angry And After She Had Saw Me That I Am Getting Angry She Given Me The Form To Fill And Told Me Attach All The Documents Mention On Form .
• While Filling The Form I Got Stucked On A Particular Question And I Asked Executive About It She Said To Leave That Blank, After Filling The Form And Attached All The Documents With It And Took The Cash With The Form To Counter After Standing 20 Minutes In a Line Finally My Number Camed And The Executive Taken The Form And Asked All My Personal Information And Filled It In Computer .
• " WESTERN UNION " Executive Put a Hold On MY MONEY TRANSFER, And Forced Me To Wait Before My Verification Has Been Completed After My Verification Has Been Completed The Executive Started Asking Me REDICULOUS QUESTION LIKE " WHAT WAS THE REASON, WHOM YOU WANT TO TRANSFER MONEY, WHAT WAS THERE RELATIONSHIP TO ME, HOW THEY SPEND THAT MONEY, HOW LONG HAVE YOU KNOWN THIS PERSON, WHOM RELATIONSHIP DID THAT PERSON FALL IN, And All The Question Are Goes On Just Like It, They Had Asked Me Question For Almost 40 To 45 MINUTES . I Answered All The Question I Just Feel Like I Am Going Through Any Interrogation.
• After All The Enquiry And Spending Almost 3 Hours There, Then They Asked Me To Give Financial Statement I Submit That Also, But Still She Has Rejected My Request To Transfer Money, As According To Her I Am Unable To Cleared All The Points Which Are Necessary For WESTERN UNION PREMISES TO BE CLEARED BY THE CUSTOMER, After Spending 4 Hours There And Just Feel Like A Suspect And Answered The Questions Which They Had Asked Me Still They Did Such Thing To Me And When I Teared That Form And Through In Dustbin And Just Going Out Of " WESTERN UNION " She Called Me And Said That Due To Cancellation Of Transfer Request I Will Get A Call From Senior Enquiry Officer And They Will Gona Asked Me Some Questions Regarding My FINANCIAL AND BANK RELATED STATEMENT .
• I Straightly Refused To Answered Any Question, She Said That It Is Mandatory And If I Had Not Answered It I Have To Face A Enquiry Because The Transaction Was Cancelled But Still The Information Which I Have Given Seems To Be Irrelevant And Inappropriate, I Told Her That I Will File a CASE AGAINST THEM She Said " IT WAS A FREE COUNTRY AND I CAN DO WHAT I LIKE . Never Before I Met With Such Rudeness And Insolence, Which Makes Me In a Situation To Thought How an ORGANISATION SUCH AS THIS IS STILL FLOURISHING WITH SUCH ABSENCE OF NON EXISTENT CUSTOMER SERVICES.
Without Any DouBT It's Not Recommendable As It Is A Worst Service Their Executive Staff Talk With Customer Rudely And Said Inappropriate Things To The Customer, They Had Made ME AN CULPRIT / SUSPECT And Started Interrogating Me And Asking Again And Again Stupid Question, They Decline A Transfer Whenever They Wish Without Any Reason And Make You Stucked In New Problem, This Was Stupid I Am TRANSFERRING CASH NOT AN ILLEGAL THING, I Never Use WESTERN UNION AGAIN, And Never Recommend It To Anyone Even In The Emergency ALSO, Hope They Go Out Of Business And Soon, As They Really Don't Deserved To Run Such Kind Of Service And Tourchered The Customers, Simply Never Ever Used Their Service, And If You Still Do So I Simply Said That You ARE GIVING AN INVITATION TO THE PROBLEMS IN YOUR LIFE .
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