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Water Doctor Varun Water Purifier Reviews

Navi Mumbai India
Tyent alkaline water ionizer
Mar 04, 2021 12:53 AM 1064 Views (via Mobile)

Tyent is a leading Water Ionizer brand in USA, Canada, Europe, Australia and in 26 more countries across the globe


Medilight healthcare collaborated with TAEYOUNG E&T Co. Ltd. a parent company of Tyent Water Ionizers and successfully launched world's No.1 water Ionizers brand Tyent in India. This Water Ionizer is designed to provide pure, healthy hydration for the modern family.


I bought the top end model of Tyent Water Ionizer Model No. NMPS11T on July 15, 2019 for my father who is a cancer survivor and needs alkaline water everyday.


The Water Ionizer has a 3 years warranty on everything except the consumables. In June 2020, the Water Ionizer indicated that the filters need to be replaced & after some struggle and delays, I could get the filters from Medilight Healthcare in July 2020. The delay was acceptable due to Covid-19 situation.


Unfortunately, the unit stopped working in last week of Jan 2021 & the technician diagnosed that the motherboard is faulty and needs replacement. We were assured that the motherboard shall be replaced but when nothing happened we escalated the matter to Medilight management but to our disappointment we were asked to pay INR 25000 for replacing the motherboard. The reason given was power fluctuation faults are not covered under warranty.


Medilight Healthcare has sales and service monopoly, hence they will take you for a ransom to replace a part even during warranty. SO BEWARE OF THEM! It is a classic case of killing a reputed brand due to poor after sales services. I have lodged a grievance in consumer court for justice.


Water Doctor varun Water purifier
Jan 30, 2021 06:48 PM 775 Views (via Android App)

Worst experience ever. After installation, water didn't get cool at all. After 1 day, oil leakage started. Logged the call with Voltas. Service centre representative came after 3 days.


It seems one of the part from inside is broken.


Worst experience ever. Never buy from this seller or this product.


A real water purifier
Sep 04, 2007 01:26 PM 12843 Views

With so many brands of water purifiers available, many people, except those in Tamil Nadu, and to some limited extent, in Kerala,  know of a purifier called Water Doctor. It is manufactured in Coimbatore with Swiss technology. Unlike the common UV purification used in the other brands, the Water Doctor uses Ozone as the purifying agent. I have a wall mounted In-line model of 5 litre capacity called Varun. It has an independent pre-filter containing activated charcoal.This pre-filter removes sediments and solids.


The charcoal removes odours, including, to a very great extent, the smell of chlorine. The main filter has a storage tank of 5 litres. It has 3 warning lights viz. 2 reds and 1 green. One red light comes on if the Intake air drier needs attention.(Basically a container of coloured silica gel which changes colour if there is too much moisture in the gel).You need to call for service then or, if you know how, you can heat the silica gel to remove the moisture, reset the switches and everything is fine. The second red light comes on while the purifier is re-filling or purifying the water.The thirs, a green light comes on when purified water is available from the outlet.When you first switch the filter on  the tank is filled up. Once the tank is full, the ozone generator comes on and circulates ozone in the water.


This takes about 2-3 minutes.During this time water is not available off the outlet.Once the purification cycle is completed, the green light comes on and you can draw purified water from the outlet.A special feature is: in case you don't draw any water, after a set time, the purifying cycle starts up again to ensure that the water is actually pure. This safety feature ensures that under no circumstances will you draw un-purified water.If the purifier cannot make safe water available for any reason all the lights start flashing and the water will not flow through the outlet. You cannot make it safer than that. I have been using the Water Doctor for 7 years now, and except for very minor problems, it has been going strong.


The only problem is due to logistics the after sales service is a bit delayed. But it is slowly improving. There are several models available including a table top model, one with a compressor, another with a heater. If anybody is tempted to comment  that it seems like this reviewer is in someway  connected to the manufacturer, please refrain. I have only reviewed a product which in my personal view is far superior to all the stuff being churned out by other companies.


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