One of the worst packers & movers service providers with least sense of responsibility/care for others belongings. Extract from my experience.
Incorrect estimates
Post their in-person inspection of all my personal belongings at home they provided a quotation and mentioned that a 14 feet container would be sufficient. When the actual relocation happened, they had brought 17.5 feet long container(though they had requested only for 14 feet container) and had all my stuffs jam packed.
Incorrect planning and execution
As per my request, they had provided 10 carton boxes for packing some of my personal belongings a day prior to the move. On the day of the move, the arrived with JUST 15 cartons. Not sure how they would be able to accomodate soooo many things that should fit into a 14 feet container(17.5 feet to be accurate) can be fitted int 25 cartons boxes(overall). They ended up using all our personal carton boxes and bags and what-not to dump things into the container(under the pretext of packing).
Rude & Lethargic team
The team that arrived to pack our stuff was very rude and lethargic in their response. They wouldnt respond to our queries/questions if we ask them to pack in a specific manner. Of the million examples that I could over the period of 5 hours, I had asked them to dismantle my computer table as I realized that the container might be insufficient to carry all my stuff. In spite of requesting multiple times, their team failed to do so resulting in me personally dismantling the computer table. Once I had done that, I requested them to be wrapped using polythene sheets so that they are safe and they are bundled and transported together(to avoid loss). They ended up dumping the table parts at random locations in the container just to get-rid-of-things
Untrained employees
It was pretty obvious that the team was either in-experienced or were unwilling & disinterested in packing. They were not properly dismantling the stuff as required and/or wrapping the delicate components with bubble-wrap. Most of my kitchen crockery items werent bubble wrapped and ended-up getting broken pieces at the end. Also, they didnt care to pack my kitchen things properly that in one of the boxes(carrying kitchen provision) the cooking oil spilled over in the box completely and a loss of all the food items in the carton.
Damage to property
When I noticed that the packers had damaged my fridge, I had to argue/fight with them for hours to even ensure that they take sufficient care of the remaining items that is being loaded in the container. I still noticed that my water purifier had my wooden chairs and tables over them when unloading. When we unpacked my stuff in the presence of their men, we noticed that there was a crack in my LED TV.
Equally frustrating management
Though I expected Vinit packers and movers to be professional in their services, I was cheated by their men and their management. When I reported all the issues with their management, the response I got was "Why didn't you call me when my men were not packing properly?".
Overall, one of the worst service.
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