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3.25 

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Uread Reviews

Selling Damaged Books
May 20, 2021 09:51 PM1329 Views

Hi uRead Team and Praksash E-Solutions, I find it very disappointing and a horrid experience that you are selling damaged books. I have always found uRead to be a trusted seller of quality books, but I received a book today - He-Man Omnibus from Amazon(uread is the seller) and the cost of the book is Rs.8313.00(Rupees Eight Thousand Three Hundred and Thirteen). The book was badly damaged and did not arrive in a sealed packet. Is there a specific reason why you are selling damaged books now?


Bad Bad service !! Please keep away from Uread.
Oct 03, 2015 01:57 AM9821 Views

As pointed out by another customer, the customer service at Uread.com is trained to give you the most positive response which simply doesn't hold valid in reality. Each time I called, I was given the impression that the books will be delivered next day. But that never happened. And now the package delivery is in total jeopardy.


Their prices aren't too low as well as compared to flipkart. I made a mistake ordering from Uread.com


Please order from Flipkart or Amazon and have some peace of mind. Please avoid Uread.com and save yourself some nuisance.


I would have given a 0 star rating if I could.


Delhi India
This is my worst experience
Nov 15, 2014 12:44 PM12875 Views

Here is my ordeal shopping with this bogus site


I have been shopping online for buying most of my stuff. Flipkart  and snapdeal is best in delivering your products and this was my first instance when my time started worst when I visited uread.com


I now know this is the worst in delivery take forever to do this. Their customer care executive  are very apt in making you fool will always make excuses and every time they will promise you to deliver the very next day which would never come.


So I want other readers to learn from my experience and should not promote such bogus sites to harass customers in the world where customers are treated with care


Regards


Jai


YOUR RATING ON

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Chennai, Tamil Nadu India
Flipkart, Amazon watch out !!
Nov 17, 2013 12:52 PM6487 Views

I was a bit apprehensive about Uread after reading through a couple of reviews stating that Uread delivers late. But since I had 2 weeks for gifting it, I thought I will give it a shot. I was quite surprised by the discount offered and while ordering asked them to deliver it by weekend.


To my surprise I got the book delivered in good condition, two days before my deadline. I have already referred Uread to my friends and would surely recommend to others reading this as well.


With amazing discounts, wide variety of selection and on-time delivery, Amazon and Flipkart now have a worthy contender in UREAD!


Kudos to the UREAD TEAM.


Regards,


Happy customer: D


vellore India
Best online book store
Jul 05, 2013 01:41 PM6210 Views

First time I was a little sceptical and reluctant in buying at uRead.com seeing huge discounts on most of the books and prices very less than all other sites. So I gave it a try and ordered a book and I was so astonished see that it was shipped within an hour and was delivered so early. Then onwards, these people have my full allegiance. Fully satisfied at all times by the fast communication regarding every queries and everything.


Great site indeed !!!!


Good discounts, prompt service
Jun 11, 2013 12:41 PM6350 Views

I ordered a book from U read few days back, since I was using this site for the first time, I opted for COD facility. After order was placed, I got a confirmation mail and SMS that my order was successfully placed. Since it was COD option, I expected a call from customer care verifying details, address etc.. but I did not get any call (which I was expecting)


After couple of days received mail and sms that book is dispatched, and I received the book through FedEx.


Book was nicely packed and got 30% discount. Same book was available in landmark at MRP. The reason why I did not buy the book from landmark was it was too costly. Now I got the same book within budget (considering 30% discount)..


About 2 months back I bought one book from landmark at MRP. Same book was available at U read for 35% discount also, or at flip kart with discount too. Very good site for buying books online and they offer excellent discounts.. good packaging and prompt service.


Please dont buy books from stores like landmark, or oxford where they dont offer any discounts.Rather pl opt for Uread. henceforth I will use this site and recommend others too..-- considering discounts and service


Book lovers paradise.
Mar 17, 2013 12:11 PM6315 Views

I am writing this review after ordering 14 times from UREAD.COM and believe me everytime their delivery was on time including international editions of books.Being a bibliophile I used to buy huge number of books from flipkart right from 2009 but after they ventured in other areas  their services deteriorated.In fact when four of my consignments were mis routed their customer service executives had no clue how to handle the problem blaming everything on speed post.


This was around November and I was looking for a good online bookstore , i zeroed in on unread after reading some reviews including two that appeared on mouthshut.With trepidation I placed my first order and was pleasantly surprised to see that they had delivered the books on time.Since then I have been ordering books through this online store and every time they have delivered as they promised. The customer service persons are very responsive and helpful .


When one of my consignments got mis routed, I rang them   but was pleasantly surprised to learn that they already knew that the consignment was mis routed and  assured me things will be set right and within twelve hours I could see the change in the tracking information of the courier company.Most important thing the customer care people  keep  track of  every order and suggest a way out instead of passing the buck..In fact they are now what Flipkart was in its earlier avatar as an online bookstore.


Booklovers can surely celebrate an excellent  site devoted exclusively to books along with flipkart.By the way dont ever order from bookadda.com and infibeam as I found these two sites absolutely worthless and dubious.For now UREAD.COM has won my loyalty.


Indore India
Uread.com - Online Books heaven
Feb 19, 2013 05:29 PM7201 Views

There is this online books website, https://uread.com, I ordered 2 books from there website today at 4.23 p.m and at 4.24 pm, I received a mail from them confirming my order (that's usual) but  at 4.31 p.m. I received a mail regarding the shipment of my order. To my surprise, it had the tracking ID as well as the other courier details.


I am a frequent online shopper with approx 15 orders/ month. I have never seen this kind of excellent service from any online shopping website. I feel great and overjoyed with this kind of prompt service which has made my writing this review.


Keep it up team uread!


Bangalore India
Wide Choice, Great Discounts, Poor Communication
Jan 07, 2013 10:54 PM6285 Views

Order No. UR0929


Pros: Awesome discounts, COD, Wide Choice


Cons: No email/sms notifications at all regarding placing order, shipment status etc., user has to login to uRead account and check the status manually, Slow shipping, Average customer care.


GO FOR IT
Dec 12, 2012 06:19 PM6229 Views

I received the book I ordered on time.They provide good quality, good discount and they do not cell duplicate books.


Thank you URead! I recommend URead to everyone.


Bangalore India
Great place to buy books
May 24, 2012 10:09 AM10133 Views

Really like the pricing and the collection on uread.com. The delivery might (will) take longer than flipkart but if you are like me and you are running a backlog on the books that are already on your bookshelf, you really do not mind those extra days for delivery. Especially because of all the money that you are going to save by buying on uread.com


Loved the deal on Calvin and hobbes collection. saved 600 INR because of the price differential and the coupon. Something that they need to improve on - communication from them on shipping time etc. Is very unnerving for the first purchase. It is smooth sailing after you get used to them


New Delhi, India India
UREAD.COM
Aug 17, 2011 08:11 PM14609 Views

( Summary of review- Web Site mentions-Discounted price of books?


In actuality how much I ended up  paying- More than that quoted on any book store; disturbing  and irresponsible explanation provided by UREAD.com . WILL NOT SHOP with UREAD.COM in future)


I was looking for a book at various on-line book-stores as it was out of stock at my favourite and all time trusted  on-line book store.


In my pursuit . I stumbled upon a site called UREAD.COM which offered pretty tempting discounts on books.


I was sceptical at first. but on knowing that the site offers the(Cash On Delivery)option and free shipping. I rationalised, that worst come worst. the book would not be delivered to me. Right? Wrong!


In my desperation I took the plunge. and boy do I regret it.


The book I ordered for was worth 284( lower that almost all on-line stores). but I was charged 300


Well. the thing that  left me rattled was the explanation provided to me by UREAD.com. I e-mailed the uread.com team(twice)  to get a rational explanation as to why,  in spite of free shipping and handling I was charged extra? The reply I got was disturbing to say the least.


I quote their mail-

"

  Thanks a lot for being our customer.


As  for the price which is visible on the website, it is changing and is  variable. The day you had ordered the book, the Discounted price was Rs.  300. The price was just updated recently and is now Rs. 284 i.e. at 21%  discount. So basically, there are books where prices are revised  upwards and downwards based on lot of internal business factors. There  has been no excess charge.


Further, as a token of Introduction of uRead.com, we are offering YOU another 4% special additional discount
"


On reading this I was pretty shocked at how irresponsible and ambiguous UREAD.com's ethical business policies  were.
I ask you.How on earth will a customer guess  the effect of market fluctuations on the prices of books?

Are people  supposed to GUESS  the final prices of books, by the time they reach their doorstep, even after paying a declared amount?

If 2 minutes ago a local book store owner told you that a book's for 284, Would you pay Rs.300 to the cashier by the time you walk out of the store, if he states that because of some "internal business factors.". the price just changed?
Well that sounds completely ridiculous. Right?
God forbid, had I shopped for 5-7 books at a go from uread.com, would I have been forced to cough up an extra Rs. 500-600 because of some  "internal business factors.".?

The explanation given by the UREAD.com team is completely unheard of. and in my opinion is fundamentally fraudulent and / or irresponsible in nature

If such a PROBLEM did exist in their business model, it becomes UREAD.COM's moral responsibility  to issue a disclaimer stating what mess the  CUSTOMER WOULD  ACTUALLY  BE GETTING INTO. before he/she makes a purchase.

Conclusion- Buyers.You're wise enough to conclude! You have been warned.


Safe Shopping.


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