MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
Urdoorstep

MouthShut Score

2%
1 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Urdoorstep Reviews

Is anyone still able to access the app?
Feb 19, 2020 05:31 PM 1269 Views

I am not able to access the app any more and so I lost money which was in e-wallet. Email to customercare@urdoorstep is bouncing.


Very bad delivery service
Sep 01, 2019 07:28 PM 1758 Views (via Mobile)

I was a regular customer of ur doorstep. But always delivery person ask for address and they have my contact number by UDS side. They deliver bad quality product and never on time. When i refuge to take late delivery and complain . Then delivery person came and argued with me and UDS didn’t refunded yet. After that I left urdoorstep.


Not refunding the money
Aug 28, 2019 11:11 AM 1682 Views

I had ordered for milk from Urdoorstep.com in Varthur area. They had our apartment listed in their website. They have not delivered for even one day, and were deducting the balance. When I had called them, they have apologised and refunded the money to wallet, and they confirmed that they do not provide the service in our locality. When I have asked for refund of the amount. Its been >2 months, they still haven't refunded the money. The representative says they are not responsible its their back end team responsible. When ever their backend team refund, we will get the money. DO NOT TRUST THESE GUYS. THEY ARE A BUNCH OF FRAUDS SITTING OUT THERE!


YOUR RATING ON

Urdoorstep
1
2
3
4
5
Bangalore INDIA
Not willing to refund money
Jul 05, 2019 02:45 PM 1682 Views

I subscribed the Urdoorstep.com services for 1years in Bangalore at RamamurthyNagar area. I moved to other location where Urdoorstep.com services are not available. Urdoorstep.com also confirmed the same. After getting confirmation I requested for refund of the amount in my wallet to my bank.


There was not a single response after that. It is been two months now neither they are totally silent on refund of the amount.


They avoid refunding the amount also if you move to new place where they cannot serve.


Ur doorstep is Sucks. Bad Business.


Bangalore India
Not willing to refund the amount
Jun 15, 2019 07:56 AM 1586 Views

I subscribed the Urdoorstep.com services for 2 years in Bangalore at Kasavanahalli area. I moved to other location where Urdoorstep.com services are not available. Urdoorstep.com also confirmed the same. After getting confirmation I requested for refund of the amount in my wallet.


There was not a single response after that. It is been a month now neither they are totally silent on refund of the amount.


They willingly kept Rs 1000 as minimum recharge and then avoid refunding the amount also if you move to new place where they cannot serve.


Unsatisfactory commitment
Jun 10, 2019 10:43 PM 1555 Views (via Mobile)

I was purchasing items from company in Bangalore. I left city permanently on 6 Mar 2019, and request to refund my wallet amount Rs 4076. They replied amount refund is in process, will be refunded in 1 / 2 week. I have sent many emails & watsapp, but all in vain. This company collecting large money from general men and will run away from market. All are advised not to deposit large amount with company, as they never refund amount.


Mohan Lal Verma


Mob: 9720127727


Bangalore India
Very Unprofessional
Jan 18, 2019 05:21 PM 2010 Views

I have requested to transfer the money in my Urdoorstep wallet back to my bank account since I want to close the same. I have been raising request for the same for the last 3 months to their customer care id customercare@urdoorstep.com and also their Whatsapp account. Even after following up so many times, this is still not done. Not even a trace of progress about what is happening.


Just stay away from this unprofessional organization.


LOOTING MONEY : SCAMMERS
Oct 11, 2018 04:51 PM 1723 Views

These motherfkers have not refunded my money which is lying in my wallet under the app. I have moved to HSR from Ecity and their services are not available at my present address.


I sent an email to them on 23rd September'18 and had to contact them via phone for a reply on that. Finally they replied on 28th September stating that the refund will be available under 5 working days.


Again contacted via phone, waited for 22 minutes but no answer. So pinged on whatsapp on 5th October and finally they replied stating refund will be available under 3 days.


I am writing this review while still trying to get hold of them on call or whatsapp but these fkers wont even reply on whatsapp.


What kind of aholes provide funding to such companies?


Check google reviews, reviews on internet before opting for these fkers. better go and buy products on own, rather than relying on them.


Attaching the whatsapp chat, email replies.


Mahabubnagar, India India
Useless and idiotic service
Oct 08, 2018 11:32 AM 2034 Views (via Mobile)

Recently we started using the service from ur doorstep. For a week , it was good. After that they stopped delivering the orders. Even no response from customer care number. Really pathetic, useless, worst, time waste ... no words can describe about bad it is.....never ever use ur door step. My sincere advice.


Very bad service
Sep 20, 2018 10:14 AM 1715 Views

Took money and never delivered. not responding to complaints.


They are not able to deliver and they say they cant return the money back. service option on the app takes complaints but there is nil response.


Never add money this app or treat it as lost.


Salary
Jul 17, 2018 12:34 AM 2233 Views (via Mobile)

Is UDS is still alive.OMG thats grt to see. but ur alive bcoz u dint pay salary of many employees. even I had not recived my salary . shame of UDS ppl and Mr. Dinesh Malpani. Mr. Malapani u dint even pay the salary of many employees and m one of them . U dint pay my salary of 2 months and still u run ur business and u com to ofc in ur XUV is it. If u hv a courtesy first pay salary of other employees and mine and then u can run ur bussiness and u fly in XUV.


Poor or worst web and support team
Apr 17, 2018 05:33 PM 1864 Views

Bank deducted Rs 2000 from account and these guys after 6-8 emails and same no of calls have not reflected correct amount in my wallet.


I would never recommend any one to use urdoorstep or their app.


They promised to deliver milk at doorstep for last two days they have not.


They are fraud please don’t buy anything with them
Apr 10, 2018 11:05 PM 1674 Views (via Mobile)

I have paid 5000 in there wallets 1 month back and after calling them 10 times. Still they are just giving excuses. They are not giving any product nor they are refunding my amount. I called them and they have blocked my no too. They are organised fraud. I am filling complaint against them in police station. Please be careful don’t buy anything with them.


3months not getting my money back
Mar 19, 2018 11:43 PM 1619 Views (via Mobile)

I am chasing you guys since January to refund my money.


I have taken a subscription for milk. December you discontinued and promised to return the money in my bank account. You took my bank account details.


Till date this amount is not settled. And now you are asking me to go to your milk vendor and settle the amount.


I will better go to consumer court now than to your vendor. Settle ASAP


Pathetic customer care
Feb 28, 2018 04:48 PM 1605 Views

I tired that app.they are not deliverying food to my area.thats fine.but they are not even refunding my amount back.so far called them 3/4 times and dropped 10mails for refund.still I didnt get refund.


I gave up, I dont know to whom to compliant about this kind of fraud people


people please dont recharge wallet into urdoorstep.


roopendraprakash93MouthShut Verified Member
Vijayawada
Delivers Expired Groceries
Dec 04, 2017 04:49 PM 3461 Views

I am using Urdoorstep for groceries sometime. But when recently they are always delivering the products which are near to the date of expiry and many times I received the expired groceries.


I registered complaint with the customer service and returned all of them when the did it for me for the third time.


I clearly said them, not to deliver such products to anyone as it harms some one health. But when I ordered some grocery packets from them, this time also they delivered expired food product which is very harmful if some one uses it for cooking.


I returned them back and warned seriously not to do this once again. Guys please check the expiry date when you ordered for groceries in urdoorstep and Be careful.


Ak06MouthShut Verified Member
Noida India
Fake product delivered
Nov 07, 2017 11:26 PM 3608 Views (via Android App)

Urdoorstep is an online purchasing site and I ordered last months ( Bedsheet and sofa cover with cushions) but after 10 days I did not get my delivery done but when I complained to customer care then they said delivery is already done and not ready to talk , then when I intimidated them that I will go consumer court then they come to register my complaint and on further they deliered me after 1 month .


But the bedsheet was of TERRYCOT material and sofa cover's colour was not glowing as it was shown in site , so it was total waste of my money


No there delivery is very tardy and their delivery boys never come on time to deliver.


App and website is ok , product details are awesome.


No site is not reliable as they show you something and deliver something else and also their discount scheme is mysterious as promo code do not apply to all they randomly pick up products and discounts is not given as it was shown while looking for product.


so dont buy from this site , go for amazon


banomantasha9MouthShut Verified Member
Jaipur India
HORRIBLE SERVICE.
Nov 04, 2017 06:42 PM 3465 Views (via Android App)

So today I want to share my experience on urdoor step.com


The Product We order Never Get Delivered on Time Unless and Untill We haven't called Them 5-6 Times.


Even If We Paid Money advance .


VERY VERY UNPROFESSIONAL PEOPLE AND THEIR SERVICE.


I did my payment online and This problem Is happening with me for the 4th time.


Even I am Very Much Satisfied with the Quality but Just Because if timelessness They are getting Worse day by day. They are not the man of their wordss And we can not rely on That.


These Guys don't get the ownership of the products They carry.


Guys Please don't use this If YOU are Looking for better quality.


Andhra Pradesh India
It is not useful. Worst application
Nov 04, 2017 04:30 PM 3110 Views (via Android App)

This is very worst app dont download it. Time waste application and also data wasted through this. This contains more more number of ads and also peocessing processing finally try after aome time it is useless app dont download it. I hope all of you understood what am saying guys. Please choose another application for this. Replace with another application and proceed to your work please domt waste your time here and wont waste your data.


SATISFY AND HEALTHY URDOORSTEP
Nov 04, 2017 04:02 PM 1724 Views

I  always like   fruits, vegetables, and some Ayurveda product buy from your  door step  and they  always provide  good service.


Customer care always help me  about  the product confusion.


The most important thing they  deliver  the product same day  very quickly


All the times they  give  fresh fruits and vegetables and  home use product without any defect.


On App and  website they give more discount and give gift vouchers for festival.


They have extraordinary arrangements on practically everything


So I suggest  usually buy the daily use product  from this site for happy life


YOUR RATING ON

Urdoorstep
1
2
3
4
5

Recent Questions and Answers on Urdoorstep

500
Have a question? Ask away!

X